Technology Manager

Insight Global is seeking a Technology Manager (IT) for a private family office supporting a principal in Atherton, California. This individual will serve as the primary technology resource across multiple residences and operational environments, providing white-glove support for everything from enterprise IT infrastructure and end-user computing to smart home automation, cybersecurity, and executive technology needs. The ideal candidate is highly technical, customer-service oriented, and passionate about emerging technologies. This role requires a hands-on professional who can manage networks, servers, devices, cloud systems, A/V environments, home automation platforms, and security technologies while also serving as a trusted advisor to leadership and staff. The Technology Manager will support fundraising events, recordings, presentations, and executive travel-related technology issues, ensuring seamless operations at all times. This is a unique opportunity to join a highly professional and innovative environment where technology plays a critical role in both business and residential operations. Day-to-Day: Provide white-glove IT support to a principal and household staff Manage networks, servers, laptops, tablets, smartphones, printers, and cloud services Administer Google Workspace and Microsoft Office environments Maintain smart home automation systems and residential technology Support CCTV, access controls, security systems, and backup power systems Configure and troubleshoot A/V and PA equipment for meetings and events Record, edit, and manage videos for speeches, talks, fundraising events, and presentations Monitor cybersecurity, system access, passwords, and technology policies Research and recommend emerging technologies to improve operations Coordinate with vendors and third-party technology partners Provide on-call support for urgent technical issues after hours Maintain technology inventory, documentation, and procedures Train staff on technology usage and best practices Support miscellaneous household and operational projects as needed REQUIRED SKILLS AND EXPERIENCE 10+ years of IT experience Strong hands-on experience supporting networks, servers, laptops, mobile devices, and end-user technology Experience with smart home automation systems Audio/Visual (A/V) and presentation technology experience Strong customer service and executive support background Experience supporting high-touch VIP users or executive-level clientele Knowledge of cybersecurity best practices Ability to be on-call for urgent technical issues Comfortable working in a private residence environment NICE TO HAVE SKILLS AND EXPERIENCE Experience with home automation platforms Video recording, editing, and event production support Adobe Creative Cloud experience Exposure to AI technologies and emerging tech trends Musicband, or live sound production background contributing to A/V expertise #J-18808-Ljbffr Insight Global