Patient Admin Specialist (PAS)

We are looking for a Patient Admin Specialist (PAS) to support front-office operations in an outpatient clinic in Newark, California. This Long-term Contract position focuses on delivering a smooth patient experience through registration, appointment coordination, surgery scheduling support, and responsive administrative service. The role works closely with patients, providers, and clinic staff to keep daily workflows organized, accurate, and patient-centered.Responsibilities:• Welcome patients at the front desk, manage check-in and check-out activities, and address routine questions related to visits, payments, and scheduling.• Coordinate appointment calendars and assist with surgery scheduling by aligning patient needs with provider availability and clinic priorities.• Communicate with physicians and clinical staff to support scheduling decisions and help address urgent non-clinical patient needs in a timely manner.• Respond to non-clinical inquiries received through phone systems, CRM platforms, and patient messaging tools, escalating issues when further support is needed.• Maintain accurate administrative records by updating databases, processing internal documents, and organizing clinic-related files.• Handle incoming and outgoing office communications, including faxes, mail distribution, paging support, and other front-desk correspondence.• Use reference materials, office systems, and established procedures to provide effective administrative support for doctor-patient coordination.• Contribute to efficient clinic operations by meeting service expectations, managing multiple tasks, and supporting day-to-day workflow needs.