Graduation Certification Specialist

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at View phone number on click.appcast.io, or DBVI at View phone number on click.appcast.io. Position Summary The Graduation Certification Specialist will report to the Graduation/Course Substitution Manager. The primary responsibility is to perform degree audits and all aspects of the graduation certification process. This position will track graduation data for reporting, including unsuccessful graduation attempts, to identify barriers to graduation in support of the college’s strategic initiative to increase degree completion rates. Functional Responsibilities Performs official degree audits and certification of graduation applicants, ensuring compliance with all federal, state, and institutional requirements. Responsible for creating and executing communication to students related to graduation deadlines. Provides critical administrative support for strategic initiative to increase degree completion; establishes and maintains graduation application files. Amends student records, including change of information and degree posting. Maintains student records for accuracy and integrity. Confirm and update student’s graduation records in PeopleSoft. Manages the college’s graduation application. Communicate with academic deans and department chairs when necessary to confirm and process course substitutions. Proactively research potential graduates who have completed all requirements. Maintains graduation and commencement web pages. Assist with the Reverse Transfer program. Other duties as assigned in accordance with departmental needs. Qualifications Strong knowledge of FERPA and accreditation standards. Knowledge of a student information system, degree audits systems or the use of query tools for extracting and reporting student information. Skills in researching and resolving questions and problems presented by students, college faculty, administration, and staff. Outstanding customer service skills, including assisting students in challenging customer service situations. Strong interpersonal and communication skills, including oral and written. Working knowledge of Microsoft Office suites, particularly Excel, Access, and PowerPoint. Ability to exercise judgment and find solutions to complex problems. Strong organizational skills with attention to detail. Excellent problem‑solving skills, ability to effectively prioritize and execute tasks in a deadline‑driven environment. Additional Information The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: EEO Statement The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non‑merit factors. ADA Statement The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested. E‑Verify Statement VCCS uses E‑Verify to check employee eligibility to work in the United States. You will be required to complete an I‑9 form and provide documentation of your identity for employment purposes. #J-18808-Ljbffr Virginia Community Colleges