Customer Service Rep

Job Description

Job description

Position Summary

We are seeking a Customer Service Support I - Systems professional to provide administrative, customer service, and systems support within a busy service management environment.

Responsibilities

• Process and track Material Requests and service documentation.
• Review reports for duplicate or unnecessary requests.
• Maintain spreadsheets and records using Microsoft Excel.
• Track parts and create weekly/monthly usage reports.
• Organize and maintain files, RMAs, SRs, and other documentation.
• Provide professional customer support and communicate with internal teams.
• Follow company safety and attendance policies.

Qualifications

• High school diploma, associate degree, or equivalent experience.
• 0- 4 years of related experience; semiconductor/manufacturing experience is a plus.
• Proficiency with Microsoft Office, especially Excel, Word, and Outlook .
• Strong data entry, organizational, and attention-to-detail skills.
• Excellent written and verbal communication.
• Ability to work independently, meet deadlines, and manage multiple priorities.

About Sacramento, CA

Ready to kickstart your career in the vibrant Sacramento, California area? This bustling region is not only the capital of the Golden State but also a hub of endless job opportunities and growth potential. From the stunning Tower Bridge crossing the scenic Sacramento River to the delectable farm-to-fork dining scene that's second to none, Sacramento has something for everyone. Catch a performance at the historic Crest Theatre, cheer on the Sacramento Kings at the Golden 1 Center, or discover local artists at the Crocker Art Museum. With the majestic Sierra Nevada mountains nearby and the beautiful parks like the McKinley Park to explore, Sacramento offers an enchanting blend of culture, creativity, and charm that will truly make your career journey unforgettable. Dive into our job listings today and set your sights on a rewarding career in this unforgettable region!