Hotel General Manager (GM)

Frontier Hospitality Group is a Midwest-based hotel management company with eight properties across Illinois and Iowa. We are seeking a driven and experienced General Manager to lead our Holiday Inn Express - Moline, IL property.

In this role, you will own the full operation - from financial performance and revenue strategy to team development and guest satisfaction. If you're a hospitality leader who thrives on accountability and loves building high-performing teams, we want to hear from you.

Lead with purpose. Drive results. Elevate the guest experience.

Key Responsibilities:

• Lead day-to-day hotel operations - managing personnel, assets, and responding to any challenges that arise on property.
• Champion a guest-first culture - monitor Medallia scores, respond to feedback, and enforce FHG service standards.
• Drive revenue performance through strategic rate management, pricing, and room allocation to maximize occupancy.
• Directly supervise and develop all Department Managers; set annual objectives and evaluate performance against goals.
• Collaborate with the Sales Team on long-range marketing strategy and actively manage top accounts.
• Maintain all property inspections, licenses, certifications, and ensure full compliance with local, state, and federal regulations.
• Participate in strategic planning with the FHG Corporate office and contribute to the annual business plan.
• Enforce internal accounting controls and ensure accurate financial reporting.
• Oversee hiring, onboarding, performance management, and ongoing training for all management and line-level staff.
• Maintain brand standards compliance and represent the hotel in the local business community.

Qualifications & Requirements:

• 5+ years of hotel management experience (degree in Hospitality or Business preferred)
• Proven ability to supervise, coach, and motivate teams of up to 50 employees
• Flexible availability including nights, weekends, and on call for emergencies
• Excellent analytical, organizational, and problem-solving skills
• Must be able to understand mathematical concepts, including basic math, budgeting, profit/loss concepts, percentages, and variances.
• Valid driver's license with ability to be insured by the company
• Proficiency with Microsoft Office and brand-specific hotel management platforms

Ready to Lead?

Join a company that values its people, its guests, and the communities where we operate. Apply today and take the next step in your hospitality career.

Address: 2100 69th Ave, Moline, IL 61265

Frontier Hospitality Group is an Equal opportunity Employer and participates in the E-Verify program to verify the employment eligibility of all new hires.