Information Technology Business Partner

Job Summary The BT Business Partner will facilitate the relationship between the business areas and the business technology function by providing high value consultative services to guide the understanding, simplification and automation to address business challenges and opportunities. They will facilitate, lead, and drive the analysis and planning of initiatives to achieve company objectives through the effective use of technology. Key Responsibilities Relationship and Planning Builds a trusted relationship with multiple groups and levels throughout the company. Facilitates and leads sessions to understand, simplify, improve and automate business processes. Communicates, understands and anticipates business area needs and opportunities. Facilitates input from business and technology perspectives to jointly create recommendations in support of the business tactics, initiatives and strategies. Conducts data gathering and analysis to understand requirements. Coordinates or leads the Project Portfolio management process to ensure resources are allocated appropriately and projects are completed timely. Leadership Provides advisory role on escalated issues, priority of initiatives and projects. Represents business unit needs and priorities as well as departmental priorities, services, procedures and roles. Facilitates company cross‑functional discussion to identify common needs and utilization of common solutions. Represents business technology department process, roles, procedures to business groups. Consulting Leads the analysis and feasibility of improvement opportunities. Develops and facilitates the definition of project approach, scope, plan, technology, risks, cost vs. benefits, and resources. Transitions plans through project charters to a project team, follow through on monitoring and advising with project sponsor and project manager and other stakeholders. Understands department services offering and priorities. Assists in the business process redesign and documentation for new technology. Investigates, resolves and escalates business problems related to technology utilization. Communication, support and coaching Generates communication, process and educational plans. Coaches and transfers subject matter knowledge to business and technology staff. Manages stakeholder expectations and satisfaction with projects and services. Supports reporting and recap of services and projects on regular basis. Performs other related duties as required and assigned. Qualifications Education: Bachelor's Degree (or higher) or equivalence in experience and training. Minimum of 5 years of experience in IT, business analysis, functional (e.g., Supply Chain, Sales, Marketing, Manufacturing, etc.) and/or project management with medium sized projects in dynamic organizations. Proficient in PC, Microsoft Office Suite, Visio, and other productivity and communication applications. Strong verbal, written, presentation, and negotiation skills. Ability to analyze business processes, technology solutions and vendor proposals. Effective situation leader, able to plan, prioritize and organize work. Can balance multiple demands and projects simultaneously. Other Information Travel: 15% Work Schedule: Typical work hours are between 7:00 a.m. and 5:00 p.m. Monday – Friday. However, work may be performed at any time on any day of the week to meet business needs. Equal Opportunity Employer Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. #J-18808-Ljbffr