Service Desk Leader — ITIL/ISO Excellence
TEKsystems
TEKsystems is seeking a Help Desk Manager responsible for leading customer technical support operations in Mount Laurel Township, NJ. This role involves overseeing Help Desk Supervisors and driving service delivery excellence across various channels. The ideal candidate will have 5+ years of experience in Help Desk management, with a strong understanding of incident and escalation management. A Bachelor's degree is preferred, alongside proficiency in ServiceNow. The position offers competitive pay with medical benefits. #J-18808-Ljbffr TEKsystems
Vacancy posted 2 days ago
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