Project Manager II, Laboratory

Project Manager II, Laboratory

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

The Project Manager, Labs will ensure client satisfaction by acting as the Client's main contact in all matters regarding ICON Laboratory Services (ILS), including the setup and day-to-day management of studies, attend and represent ILS at Client meetings, manage studies in accordance with Good Clinical Practice, provide Clients with regular study updates and communicate study progress to Clients and PM Leadership in a responsible and professional manner.

The role includes:

• Acting as the sponsor's main contact person in all matters regarding our central laboratory services, following up and responding to clinical study specific inquiries from Sponsors, Physicians, CRA and CRO representatives and the ICON Site Services Department.
• Reviewing newly assigned protocols and Amendments. Coordinating and managing the completion of the Clinical Laboratory Worksheet (CLW) and communicating information as required to other departments within ICON Laboratories (and ICON Clinical CRO if appropriate).
• Entering protocol parameter information into PACS/ICOLIMS and other systems for new and/or amended protocols. Preparing and QC clinical study specific materials.
• Ensuring that proper guidelines for communication are set at study start-up and maintained throughout a study by creating and updating the study specific Communication and Escalation Plan. Ensuring adherence to the protocol specific monitoring plan. Maintaining clinical study specific study files and ensuring that all appropriate documents are properly maintained. Ensuring that all necessary documents are archived at study closure.
• Providing Sponsors with study management reports. Providing client with support on ICOLabs system. Informing team leader about study progress.
• Proactively monitoring study budget.
• Setting the timelines for and monitoring the progress of shipment requests for storage samples and verifying data.
• Attending and representing ICON at Sponsor Investigator Meetings, Kick-Off Meeting, Bid Defenses or Initiations.
• Developing new tools, training new employees.
• Performing additional relevant responsibilities as requested by management.

What you need includes:

• Bachelor's degree or local equivalent in Science, Business or related Field
• Minimum of 2 years of experience working in a clinical laboratory, clinical trials, or customer management/account management role in a life science related organization
• Minimum of 2 years of Project Management experience in a service area serving clinical trials, such as IVRS, Clinical Supplies Packaging and Distribution, Medical Imaging, Data Management, or Electronic Data Capture.
• Working familiarity with Word, Excel, PowerPoint

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.