IT Specialist, Administrative Delivery

IT Specialist, Administrative Delivery Location: USA – Iselin, Wood Ave Division: Group Time Type: Full Time You will be a member of the Regional IT Services (RITS) Business Services Team, assisting the centralization and standardization of IT services across Global IT. The primary role is to provide support for IT equipment purchasing for Contract Logistics and A&S employees, reviewing employment status, management approvals for new and upgraded equipment, and reviewing invoices, cost centre allocations and monthly billing support. Maintaining the database and invoices, ensuring collection of returned equipment, deciding whether to wipe or recycle, and backup support for WAN circuit ordering and support are key tasks for this position. You will also support colleagues with issues/questions and report and follow up on open queries and invoicing for managers. Responsibilities Support IT equipment order processing and requests for all DSV companies. Maintain reporting and invoicing for managers. Review and answer emails in a professional, organized manner while maintaining confidentiality. Monitor ticket queue and ensure proper assignment. Maintain and file all documents timely and accurately in compliance with DSV protocols. Attend and contribute to team support calls as appropriate. Provide reporting and follow‑up on open queries and invoicing for managers. Assist with collection of returned equipment and determine wipe clean or recycle decisions. Educational Background / Work Experience Knowledge of corporate processes and data management. Overall understanding of DSV business processes and interdependencies. University degree in Business Administration or a comparable discipline. Skills & Competencies Administrative & Support Experience Administrative routines and general administration. Working with IT support organizations. Working with ServiceNow. Technical & Interpersonal Skills Excellent communication, networking, analytical, and interpersonal skills. Highly structured. High energy and service level orientation. Flexibility to work across time zones when occasionally necessary. Competent understanding of Microsoft products with strong knowledge of Excel. Organizational skills (prioritization, planning, assignment and control). Language Skills Fluent in English (written and verbal). Understanding of Spanish – helpful but not required. Computer Literacy MS Office skills. SharePoint. Employment Type At Will Employment – Employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason or no reason at all, provided the discharge does not violate any law. Employees have the right to terminate their employment at any time. Base Pay $70,000 – $75,000 annually (actual base compensation will be determined based on factors including job‑related knowledge, skills, experience, geographic location and other objective business considerations). Benefits Health benefits (medical, prescription, dental, vision, and life insurance). Flexible and health spending accounts. Short and long‑term disability coverage. Wellness resources supporting overall well‑being. 401(k) plan with company matching contributions up to 5%. Paid time off, paid holidays, and additional floating holidays. Equal Employment Opportunity DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at View email address on click.appcast.io. DSV reserves the right to defer or close a vacancy at any time. #J-18808-Ljbffr DSV - Global Transport and Logistics