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Card Payments Support Specialist

Upgrade, Inc.

Upgrade is seeking a Customer Service Advisor, Card Payment in Phoenix to provide best-in-class service by phone and email. You will assist customers with account status, payments, and related questions while collaborating with team members to resolve issues efficiently. The role starts on October 5, 2026 and pays $21.00 per hour. Ideal candidates bring 2+ years of customer service, 1+ year in loan servicing or payment processing, strong regulatory knowledge (FDCPA/FCRA), and excellent #J-18808-Ljbffr Upgrade, Inc.

Vacancy posted 3 days ago
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