General Manager Quick Casual

Job Description

Job Description

We are looking for excellent full-time General Manager candidates to join our management team.

The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.

Essential Duties & Responsibilities:

• Responsible for recruiting, selecting, orienting, training, assigning, scheduling

team members, in partnership with the District Manager.

• Works with both the District Manager and Human Resources to manage

performance, including coaching, counseling, and disciplining team members.

Communicates job expectations to the staff; plans, monitors, and reviews

performance of employees; plans and reviews compensation actions; enforces

policies and procedures.

• Communicates in a timely and effective manner with District Manager about

operational and human resources issues.

• Performs regular restaurant inspections to ensure team and restaurant is

meeting standards.

• Tracks inventory and ensures accurate record keeping.

• Identifies and resolve issues with food preparation. Helps team handle customer

service issues with grace, courtesy and with the goal of cultivating happy,

returning customers.

• Maintains safe, secure, and healthy facility environment by establishing,

following, and enforcing sanitation standards and procedures; proper safety

procedures, to include, but not limited to injury reporting, conducting meetings,

equipment maintenance, etc., complying with health and legal regulations;

maintaining security systems.

• Accomplishes company goals by accepting ownership for accomplishing new

and different job responsibilities; explores opportunities to add value to job

accomplishments.

Key Skills/Abilities:

Key Skills/Abilities:

• Guest service mentality; has a genuine desire to serve the guests

• Maintains a calm, tactful demeanor when dealing with difficult situations

• Ongoing learner; exhibits insatiable curiosity and an interest in self improvement

• Ability to measure performance, subjectively and objectively

• Cultivate attractive culture within the restaurant

• Ability to handle numerous job duties essential to running a restaurant.

• Competent in the key areas of responsibility which includes labor management,

store operations, and customer care.

• Superior leadership, organizational and time management skills.

• Possesses a confident and professional demeanor. Inspires trust, models best

practices and cultivates morale and teamwork among team members.

• Proactive problem-solver and decision-maker.

• Must thoroughly understand the importance of good hygiene and food handling

practices.

• Flexible schedule required, including weekends and nights.

• Strong work ethic.

• Minimum of 2 years of previous food service, retail or restaurant supervisory

experience

Additional Information:

Additional Information:

• Restaurant experience is required

• Manager Food Handler Certification required

• PTO/Vacation

• Free Meals

• Excellent Opportunities for Advancement

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Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. Voted Forbes best since 2018.

Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have... more choices