Team Captain Apparel

Job Duties & Responsibilities As Team Captain – Apparel, you will coach teammates, drive sales, and ensure athletes feel confident in their selections. Deliver outstanding athlete experiences by anticipating athlete needs and providing clear, accurate, and knowledgeable information about products and assortment. Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation, replenishment standards, etc. Promote and lead company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.). Work with the SM and ASM to contribute to the development of 30‑60‑90 day plans to support business priorities for assigned department(s). Help establish working plans related to operational initiatives, staffing, hiring needs, operational and merchandising sets, etc., in accordance with established budgets and financial goals. Execute plans and make adjustments as needed throughout the plan duration using independent judgment and analysis of plan effectiveness. When sole leader in a building, act as Head Coach and perform general store oversight including opening and closing procedures, front‑end and cash office functions, teammate supervision, etc. Daily/weekly, communicate departmental goals and plans to direct reports and assign workload based on skill levels to maximize efficiencies. Monitor progress against plans and adapt store goals to ensure uninterrupted operations and athlete support while still meeting payroll and financial goals. Develop effective schedules for direct reports and adjust as needed to meet athlete traffic demands and operational initiatives. Build and lead a strong, effective team that successfully delivers positive athlete experiences, including sourcing, interviewing, hiring, onboarding, and retaining appropriate direct reports. Ensure teammates are properly trained and provide coaching, feedback, development, recognition, and motivation throughout the teammate lifecycle. Manage performance, including annual reviews, promotional recommendations, and hold teammates accountable for compliance with policies and procedures, including termination recommendations. Create a store environment where teammates and athletes are always welcome and treated with respect. Adhere to and enforce established policies and procedures related to safety, loss prevention and standard operating procedures, and laws/guidelines of external governing entities. Hold teammates who do not meet expectations accountable. Qualifications High School Diploma or Equivalent. 1–3 years of experience. Previous retail/customer-facing experience required. Previous people leadership experience preferred. #J-18808-Ljbffr