Electrical Service Technician

Service Technician

WB Moore is a privately owned electrical leader based in Charlotte, NC, known for dynamic, multistate electrical projects driven by advanced technology and innovative design. We deliver effective solutions to our customers while investing in our people's growth.

The Service Technician at the WB Moore Company must be a customer-oriented individual, with the ability to perform a variety of support activities in the service function. He/She will assess and respond to situations using standard procedures and report design, reliability and maintenance problems to the Service Management team.

Responsibilities:

• Provide service and customer support while visiting field or customer sites
• Follow work schedules and respond to work requests
• Accomplish installation, repair, maintenance and test tasks
• Diagnose errors or technical problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Follow all WB Moore's procedures and protocols
• Comprehend customer requirements and make appropriate recommendations
• Build positive relationships with clients

Job Qualifications/Skillset:

• The Service technician must be customer oriented & well-mannered
• Flexible with scheduling and traveling (Some nights & weekend work)
• Must be able to troubleshoot
• The proper candidate will be an independent thinker/worker and will be able to take on tasks and projects without being micromanaged

Education & Certifications/Experience:

• 4-8 years of electrical experience
• High School Graduate/GED
• OSHA 30
• NFPA70E/Arc Flash Training
• Certified and comfortable using lift equipment

Benefits of joining our team:

• Privately Owned
• Opportunity for Growth
• Competitive Pay
• We invest in our team by providing training opportunities
• Safety First "mantra" with regards to our team
• Job Stability -Year round work!
• Medical, Dental, Vacation, Holidays

WB Moore Company of Charlotte, Inc. is an equal opportunity employer. Our success directly reflects the skills, experience, and dedication to our people. To help them succeed, we strive to provide a positive, productive work environment based upon both mutual respect and a commitment to compliance with all federal, state, and local laws. We recruit, hire, train, and promote employees without discriminating on the basis of race, color, religion, gender, national origin, marital status, age, disability, or veteran status. All of our employees share the responsibility for supporting our policies for a harassment-free and drug-free workplace.