Specialist, Sales Training - New York City

Training Facilitation Delivers and facilitates learning including in‑store, webinars, and virtual training through an array of creative approaches including webinars, virtual training, podcasts, videos, and instructor‑led trainings (ILT), including small groups and large‑scale conferences. Facilitates a comprehensive training program encompassing product knowledge, selling ceremony, fan experience, retail business acumen, retail operations, and leadership development. Conducts needs analyses to identify performance‑based training opportunities. Maintains consistent follow‑up post‑training, holding teams accountable for achieving training objectives and meeting goals. Tracks, reports, and evaluates training programs for participation and effectiveness. Key Functions Analyzes key performance indicators (KPIs) identifying trends and opportunities, coaching field teams and store staff as appropriate. Builds partnerships with key leaders and stakeholders. Communicates the training vision and objectives to foster continued growth and development of the teams supported by training. Fosters teamwork within the training team, home office, and global partners. Acts as an ambassador of the Pandora Brand. Qualifications Bachelor’s degree in Learning and Development, Education, Business Management, Communication or 5-8 years of experience in a training position in a retail sales environment or equivalent experience. Exceptional communication skills, both verbal and written, with the ability to engage with all levels of the organization and external vendors. Excellent facilitation skills and command of audience. Retail business acumen. Excellent decision‑making abilities and ability to integrate information and utilize independent sound judgment. Persuasion, advanced collaboration skills, time management. Proven ability to work independently and with a remote team. Up to 75% travel required. Spanish speaking preferred, but not required. Benefits Robust compensation package including base and bonus, 401(k) plan. Extensive medical, dental, vision, short/long term disability, basic life and AD&D, anniversary gift cards, recognition program, and product discounts. Learning and development opportunities including continuous feedback, LinkedIn Learning, tuition reimbursement. Paid time off including vacation, personal, sick, birthday, celebration days, and paid holidays. Salary $93,000.00 to $116,200.00 #J-18808-Ljbffr Pandora