Evening Key Holder

The Retail Key Holder will work on the frontlines ensuring that every customer has a positive and comfortable experience. The Key Holder will oversee other team members and open and close the store as needed. Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions
Mentor team members by being visible and setting an example for what great customer experience and product knowledge looks like

Gather feedback from customers, store team members, and via observation to report to store management team
Deliver results while putting the customer first and applying an omni-channel mindset Build relationships with customers, team members and business partners

Be a Rhone product knowledge expert educating customers on features and benefits
Assess the customer's individual needs providing product recommendations
Maintain presentation of the sales floor, product, signage, and displays in accordance with Rhone's visual merchandising standards
Work with store management to ensure shipping and receiving are processed in accordance with Company standards
Demonstrate inclusive behavior across team and customers
Strong interpersonal communication and customer service skills
The ability to utilize technology effectively and engage with customers and your team to meet goals
Ability to learn procedural knowledge acquired through on-the-job training
Ability to handle customer interactions and potential issues/concerns courteously and professionally
Willing to work a flexible schedule including evenings, weekends, and holidays
Must adhere to scheduled shifts with punctuality
Background in operations is a plus
Must be 18 years of age or older
Company Health Benefits (full time only)

• Bonus Incentive Program
• The pay range for this position is $18 - $24 per hour

Rhone Apparel, Inc is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, gender identity, age, national origin, disability, veteran status, or any other protected characteristic under applicable law. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.