Client Support Representative

Itinerary Support Coordinator – Remote Location: Remote (United States) About Us : We are a coordination-focused services company that supports clients with planning, scheduling, and experience-related logistics. We assist with organizing itineraries, timelines, and reservations while maintaining a high standard of communication and client support. Position Overview: The Itinerary Support Coordinator provides administrative and client-facing assistance related to itinerary organization, scheduling, and documentation. This role supports the coordination of multiple components while ensuring accuracy, consistency, and timely communication. This is a support-based position focused on organization and client service rather than sales. Key Responsibilities: Assist with itinerary-related scheduling and coordination requests Organize and maintain itinerary details, timelines, and documentation Communicate with clients to confirm details, updates, and changes Ensure itinerary components are accurately recorded and up to date Respond to client inquiries in a professional and timely manner Follow established workflows and quality standards Collaborate with internal team members to support daily operations Qualifications & Skills: Strong organizational and time-management skills Clear written and verbal communication abilities High attention to detail and accuracy Comfortable working independently in a remote environment Basic computer proficiency and willingness to learn new systems Professional, reliable, and service-oriented Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful but not required. Work Environment & Schedule: Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Work With Us: Remote work flexibility Structured and supportive team environment Clear expectations and established workflows Opportunity to develop coordination and client support skills How to Apply Interested candidates are encouraged to submit an application for consideration. Qualified applicants will be contacted regarding next steps. $50,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.