Real-Time Incident Commander, IT Operations
Encore Talent Solutions
Encore Talent Solutions is seeking an Operations Analyst to join the IT Operations Command Center. You will serve as an incident commander, lead real-time response, and ensure cross-functional alignment during service disruptions across client and internal environments. Responsibilities include monitoring, triage, incident classification, escalating as needed, and coordinating engineering, service desk, vendor, and client stakeholders to restore services and drive improvements. #J-18808-Ljbffr
Vacancy posted 4 days ago
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