Logistics Associate

Job Title: Logistics Associate

Supervisor: Logistics Manager

Classification: Non-Exempt

Hiring Salary Range: $22 - $24 per hour

About UMOM New Day Centers: Founded in 1964, UMOM is Arizona's largest provider of services for families experiencing homelessness. Our mission is to end family homelessness by restoring hope and rebuilding lives. With an annual operating budget of $20 million dollars, UMOM provides shelter, supportive services, and housing programs to families and individuals experiencing homelessness in Maricopa County. UMOM serves over 15,000 unique individuals across all our services annually, including those families receiving support at the Family Housing Hub, Maricopa County's family coordinated entry system.

Position Description : The Logistics Associate supports warehouse operations and donation services by conducting pick-ups and/or deliveries, receiving and sorting donations, documenting inventory, and preparing client requests. This position is essential in supporting a positive donor experience and providing exceptional customer service for UMOM clients, staff, and the community.

Essential Duties and Responsibilities:

• Performs work in all aspects of donation reception and distribution, organization, item repair/cleaning, donation documentation, inventory, and reporting, including:
• Picks up donations from businesses and private residences
• Receives and processes, fulfills, loads, and delivers orders (including furniture) to homes and third-party organizations
• Inspects, accurately counts, and documents intake and quantities of items
• Cleans and repairs or coordinates the repair of donation items to ensure items meet the standards set for distribution to clients.
• Sorts and stocks items in an organized and systematic way
• Captures and documents donor information and provides receipts
• Assists and ensures accuracy with inventory and reporting, as needed
• Cleans and maintains the organization of all areas of the Logistics Department, including but not limited to warehouse space, office area, UMOM fleet vehicles, parking lot and common areas, etc.
• Practices safe work habits, adheres to best practices to prevent accidents and injuries
• Operates vehicles and equipment, such as trucks, vans, forklifts, pallet-jacks, and push-dollies, to safely move and store items within a warehouse setting and out in the community
• Supports UMOM events and special projects, as needed
• Interacts with clients and staff to determine donation and distribution needs
• Notifies the Assistant Director of Logistics of safety issues related to work areas, equipment, vehicles, and employees (including unsafe work habits)
• Participates in monthly training for safety and operations and completes all required UMOM training
• Other duties as assigned by leadership and/or executives.

Qualifications and Competency Requirements:

Experience and Education

• High School diploma/GED preferred
• Ability to count and do basic math required
• Ability to drive a 16' to 26' box truck, pickup truck with trailer attached, and use material handling equipment such as pallet jack, forklift, push carts, etc.
• Forklift operation experience preferred
• Customer service experience preferred

Computer skills

• Familiarity with, or ability to learn, basic applications such as Microsoft Word and Outlook for email communication and documentation responsibilities

Compliance

• Valid Level One Fingerprint Clearance Card or the ability to obtain one
• Ability to clear the Central Registry Screening from the Department of Child Safety & Adult Protective Services.
• Ability to comply with and pass all required background check and drug screening requirements, including but not limited to pre-employment and random drug screening as required/requested.
• Valid AZ Driver's License and a driving record that falls within UMOM's policy
• 50/100 level of car insurance coverage.
• This is a Safety Sensitive position.

Physical activities and working conditions

The physical demands and working conditions described here are representative, but not exhaustive, of those that must be met by an employee to successfully perform the essential functions of this job.

• This position is very active and requires remaining in a stationary position and/or moving for a majority of the workday. The person in this position frequently operates equipment, ascends/descends stairs and ladders, positions self to accomplish essential tasks, bending, kneeling, stooping, crouching, crawling, climbing, and reaching all day. The employee must frequently lift, move and transport items over 75 pounds adhering to safe lifting practices (team lift, use of tools and equipment, etc.) The duties of this job require regular exposure to outside weather conditions and loud noises.

Additional Attributes

• Willingness to embrace and actively support the unique culture and values of UMOM
• Ability to focus on the tasks and details relevant to the position and the organization, while also switching quickly between tasks
• Ability to exercise excellent independent judgment and take ownership of decisions
• Ability to think on a broad, systems-level relative to the scope of the position
• Ability to work independently and self-manage to achieve goals while being a strong team player
• Ability to organize, meet deadlines and prioritize appropriately
• Ability to cope with and embrace change, risk, and uncertainty
• Ability to develop strong relationships within a fast-paced, collaborative setting that values diverse opinions; enthusiasm for helping drive change as UMOM becomes a more data-driven organization

Work Schedule: The typical schedule for this position is 5 days a week with two consecutive days off with the ability to work flexible hours, including occasional nights and weekends as needed to support the needs of the position and the organization.

Other: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Background Screens

This position requires the selected candidate to have the ability to obtain, maintain and possess a valid Arizona Department of Public Safety Class One Fingerprint Clearance Card (FPCC). If the selected candidate does not currently possess an FPCC, UMOM will cover the cost of obtaining a card.

In addition, all UMOM employees must pass a Central Registry Background Check (CBC) through the Department of Child Safety (DCS) and Adult Protective Services (APS).

Drug Screening

All new hires must successfully pass the required drug screening.