Tier 1 Help Desk Password & Basic Tech Support (Remote Fridays)
vTech Solution
- Remote job
vTech Solution is hiring for a Tier 1 Help Desk position located in Harrisburg, PA. The role is operational and phone-based, focused on Tier 1 password resets and application support. Successful candidates will offer excellent communication and human relations skills, providing exceptional customer service during technical support interactions. The position entails both on-site and remote work, with 40 hours per week and occasional Saturday shifts. Ideal candidates will have relevant experience and a two-year technical degree. #J-18808-Ljbffr vTech Solution
$35k - $45k
...Job Description Tier 1 Technician (... ..., we’ve been helping businesses and... ...differentiator isn’t the tech. It’s the... ...diagnosis, remote in, reinstall,... ...) Front-Line Support: Where You Live... ...PCs. Reset passwords, manage user accounts... ...of networking basics: TCP/IP, DNS,...Remote workCasual workWork at officeNight shiftDay shift- ...technically skilled Tier 1 Support Desk Analyst to join our IT... ...application issues. Basic networking issues... ...removing users, resetting passwords, basic understanding of... ...interactions in the help desk ticketing system... ...certifications. Experience with remote support tools (e.g.,...Remote work
$45k - $60k
...Job Description IT Support Technician – Tier 1 Department: IT... ...Lanham, MD (onsite role; remote/telework not available... ...IT needs, from help desk tickets to onsite installations... ...of networking basics (TCP/IP, DNS, DHCP, Active... ...Monday to Friday, 8-hour shifts Standard...Remote workFull timeWork at officeRelocationMonday to FridayShift work$67.3k
Service Desk Tier 1 Support Location: US-VA-McLean ID:... ...Type: Full-Time Remote: Yes Clearance Required... ...of contact for basic user support... ...basic user questions, password resets, and account... ...Supports daily user and help desk operations... ...of Monday through Friday, 8:00 AM to 5:00...Remote workFull timeMonday to Friday- Support Services Technician I (Tier 1) - PEAKE Technology Partners PEAKE... ...service desk operation. This... ...email, portal, and remote tools within defined... ...provisioning, password resets, and access... ...service desk or help desk environment... ...5 environments Basic understanding of...Remote work
$30k - $40k
...Title Tier 1 IT Service Desk Support Specialist Location Remote Salary Range $30k - $40k - commensurate with... ...problems Provide basic troubleshooting guidance... ...user requests including password resets, access changes,... ...technical support in a help desk or service desk environment...Remote workContract work$55k - $65k
...cybersecurity provider supporting businesses with... ...You’ll Do: • Provide remote and onsite support... ...What You Bring: • 1-5 years of IT support... ...Server, AD, M365, basic networking •... ...Information Technology -Help Desk Technician -Pasa Information... ...Desk Technician- Tier 1 Beverly Hills, CA...Remote workFull timeCurrently hiring- Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready... ...Intelligence & Operations Support (MIOS) could be the... ...management, and password services, diagnosing and... ...problems. Provide local and remote Technical Support... ...Understanding of applying basic security principles to...Remote workWork at officeLocal area
$19 - $22 per hour
...we deliver and fully support secure cloud... ...About the Role: The Tier 1 Support Analyst is... ...handle the bulk of help desk tickets for their team... ...Terrace, CA 1 day remote Schedule: Monday - Friday 8:00 am - 5:00 pm PST... ...peripherals. Assist with basic software installations...Remote workHourly payWork at officeMonday to Friday2 days per week$19.47 - $20.67 per hour
...Tier 1 Customer Support Specialist I Fully Remote USA Remote - Nashville, TN 37203 Overview... ...solutions. We help organizations work... ...in a technical help desk or technical support... ...Microsoft Teams. A basic understanding of... ...CST, Monday through Friday. Weekends and holidays...Remote workHourly payFull timeTemporary workWork from homeMonday to FridayFlexible hoursShift workWeekend work- ...Applied Innovation is seeking a Tier 1 IT Support Specialist to join our IT... .... This is a Monday to Friday onsite position from 8 AM -... ...applications, including Office 365. Basic Active Directory... ...experience in IT support or help desk environment is preferred but...Temporary workWork at officeMonday to Friday
- ...company, is seeking Help Desk Specialist I to support the Customs and Border... ...Serve as the Tier 1 customer support Point... ...and PIV card issues Remote access, VPN, and DHS... ...connectivity Perform password resets, account unlocks... ...Directory , and basic networking concepts....Remote workFor contractorsWork at officeNight shiftRotating shift
$27 per hour
...manufacturing, installation, and support of car wash technology... ...via telephone, remote desktop tools and other... ...to advance quickly to Tier 2 doing site installs starting... ...problem, and conveys a helpful attitude in all... ...or mechanical a plus. Basic understanding of: Networking...Remote workHourly payTemporary workWork experience placementShift workNight shiftWeekend work- ...position: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote work opportunity;... ...DHMS initiatives. This role helps leadership clearly... ...and operational continuity BASIC JOB REQUIREMENTS Experience... ...engineering teams, service desks, and government counterparts...Remote work
- Tier 1 Technical Support Specialist - Entry Level (Urgent Need) Join to apply for the Tier 1 Technical... ...Running Performance Counters Basic Understanding of Group Policies Security... ...team environment Ability to work in a remote, home office-based environment Experience...Remote workContract workWork from homeHome office
$30 - $34 per hour
## IT Tier 2 Support TechnicianApplylocations: 1124 Tower Road... ...point for Tier 1 Help Desk tickets, delivering timely... ...Microsoft Teams (including basic Teams Phone support),... ...fundamentals and remote access technologies* Genuine... ...Schedule:*** Monday - Friday: 7:30am - 4:30pm* This...Remote workHourly payWork at officeLocal areaMonday to Friday- ...OverviewDataPath, Inc. is a global leader in remote satellite-based communications solutions that solve... ...Civilian Government, and Commercial markets.The Tier 1 Technical Support Specialist operates as the service desk’s single point of contact for a deployable tactical...Remote workContract work
$50k
...-focused Technical Support Representative to join... ...focused on both Tier 2 Network Support and Tier 1 Video Support. This... ...this position is remote Monday - Friday 4pm - 1am MST. What... ...customers through basic troubleshooting... ...revolutionizing hospitality tech, offering...Remote workWork at officeMonday to FridayShift work- ...HumanTouch is looking for a Tier 1 Help Desk Technician to support our IT Service Desk for a... ...Help Desk Technicians use remote assistance to assist... ...hour shift, Monday through Friday, between the hours of 7:00... ...necessary.Proven knowledge of basic PC troubleshooting of and...Remote workPermanent employmentWork at officeWorldwideMonday to FridayShift workNight shift
$18 per hour
A leading technology services firm is seeking a Tier I Service Desk Analyst for remote work in Cincinnati, OH. The role involves providing technical support for computer systems and peripherals, ensuring optimal performance, and documenting all interactions. Candidates...Remote jobHourly pay$45k - $65k
...Services 24/7 Remote IT Helpdesk & Onsite Support Backup... ...MFA & Passwords Dark Web... ...an Expert Tier 2 Technical... ...move beyond basic helpdesk work... ...with our Tier 1 technicians... ...environments, helping resolve escalated... ...Monday–Friday, 8:00 AM – 5... ...make sure your tech works as...Remote workPermanent employmentFull timeWork at officeRelocationMonday to FridayFlexible hours- The University of Cincinnati is seeking a frontline IT support specialist who will serve as the single point of contact for IT incidents... ...within the UC community. You will diagnose issues, provide remote Tier 1 guidance, and escalate complex problems to subject matter...Remote work
$70k - $85k
...Ten4 is looking for a Wireless Help Desk Manager to oversee the Support Services team providing Tier-1 mobility help desk services. This fully remote position requires a minimum of 2 years’ experience managing direct reports and working with ticketing solutions. Key responsibilities...Remote work- ...Iron Bow Way . THE HIGH LEVEL The IT Help Desk Support Technician Tier 1 role entails responding to users in... .... Available to support a Monday‑Friday work schedule (we have 1st and 2nd shift... ...truly enables success. #LI-PD1 #LI-REMOTE OUR EQUAL OPPORTUNITY EMPLOYER COMMITMENT...Remote workLocal areaMonday to FridayFlexible hoursShift workWeekend workDay shiftAfternoon shift
- Help Desk Support, Tier II DeskSide Support Location: Alexandria, VA Work Environment... ...using desk-side support, remote desktop, phone, and through... ..., deletions, and password or Personal Identification Number... ...Long‑Term Disability (LTD), Basic Life Insurance, 401k Company...Remote jobContract workTemporary workWork at office
- Galactic Network Integrators, INC is seeking a Help Desk Tech in Albuquerque, New Mexico. This Tier 1 service desk position involves answering calls, logging... ...ticketing system, and providing customers with rapid IT support. Successful candidates will have an IT background...
- Overview We are seeking a Tier 1 IT Customer Support Specialist to serve as the first... ...support, troubleshooting basic technical problems, and... ...needed Assist users with password resets, account setup, and... ...experience in IT support, help desk, or customer service role...
- ...Together The IT Service Desk Support Analyst - Level 1 provide 1st Level Support... ...are escalated/resolved Basic troubleshooting of problems... ...Certificates – (what is a private key password, keystore password, public... ...skills and a desire to help people. Have a good...Remote workWorldwideTrial period
- ...seeking a highly skilled Tier 2 Support Technician to work on-... ...that runs from 4/1/2026 - 12/19/2026. The... ...or outside the Service Desk. The Candidate is expected... ...Diagnosis/Remediation, Access (password) Reset, Application... ...(Provision, Reset, Remote Wiping) Printer Support...Remote workContract workTemporary workFor contractorsWork at officeLocal areaRelocation
- ...solution provider helping organizations modernize... ...an experienced Tier 2 IT Support Engineer to... ...Provide Tier 2 remote and onsite support... ...tickets from Tier 1 technicians and drive... ...Conditional Access, password resets, SSO, device... ...email security, and basic cybersecurity...Remote workFull timeWork at officeNight shift
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