Technical Support Specialist

Technical Support Specialist As a Technical Support Specialist at Kitware, you will play a vital role on the Systems Administration team, working closely with teammates in maintaining critical infrastructure used by Kitware's research and development engineers and support staff across a diverse range of projects. In This Position You Will: Provide support for end-user hardware and software including Windows, Linux, and macOS Install, configure, and update software in accordance with policies and security requirements Manage user accounts including account creation, modification, and deactivation Support regulated and customer-sponsored computing environments, including environments subject to security clearance, as needed Handle support requests submitted via the helpdesk system Maintain hardware inventory, including ordering of equipment Act as liaison to outside vendors such as Dell and Apple, and coordinate/assist with service calls Advise on future hardware and software needs Other related support duties as necessary Required Qualifications: Due to contractual requirements, U.S. citizenship is required, along with the willingness and ability to obtain, use, and maintain a TS/SCI security clearance with the ability to obtain a CI polygraph Bachelor's or associate's degree in an IT-related field, with 2 to 3 years of relevant experience, or equivalent amount of education and experience Security+ or willingness to successfully obtain required certifications Experience with MS Windows and Linux Experience with wired and wireless networks Strong analytical and problem-solving skills Strong written and oral communication skills The ability to lift 25-50 pounds $65,000 - $85,000 a year Company Description: #J-18808-Ljbffr Kitware