Technology/Delivery Specialist - Lexus of Seattle at Holman Enterprises in Seattle, Washington

Technology/Delivery Specialist

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Lexus of Seattle is looking for a Technology/Delivery Specialist to join their sales team!

Responsibilities: The Technology Specialist will focus on educating customers about the latest and greatest technology in their new car. After the sale of the car, the Technology Specialist will meet with the client to answer all questions regarding operation of their vehicle. They will make follow-up calls after the purchase to ensure customer satisfaction. They are also responsible for the following:

• Maintain a complete understanding of all technological aspects of vehicles
• Communicate effectively, efficiently, and timely to all guests
• Explain all features on the vehicles (personal settings, navigation, Bluetooth and garage door pairing), the loaner vehicle process, warranty features, roadside assistance, and maintenance schedules
• Inspect each vehicle being delivered to ensure exemplary customer service and a seamless delivery process
• Thoroughly complete all associate paperwork with the delivery
• Maintain a professional image in appearance, words, and actions

Qualifications:

• Must have a valid driver's license with excellent driving record
• 2-5+ years of customer service experience
• Excellent customer service skills and ability to work well in a fast-paced environment.
• Strong communication and organizational skills.

Compensation: $17/hour + Bonus Schedule: Must be able to work weekends

At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way. At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Your application, whether an AI tool is used or not, should reflect your authentic abilities and experiences. Any use of AI that compromises honesty or integrity may result in disqualification from the process.

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.