Network Engineer

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY:

The Network Engineer plays a critical role in maintaining the stability, performance, and security of Ardent’s network infrastructure. This individual will be responsible for working outages, deploying new network hardware, and troubleshooting complex network problems.

• Utilizes network monitoring tools to proactively identify and address potential performance bottlenecks, security risks, and network outages
• Responds promptly to network incidents and outages, conducting thorough investigations to identifies root causes and implement effective solutions
• Collaborates with other IT teams to resolve issues that span multiple infrastructure components
• Maintains accurate network diagrams, configurations, and documentation
• Troubleshoots LAN and WAN service issues on Cisco, Meraki, and Fortinet platforms
• Configures switching platforms, Cisco 3750x, 9200 and 9300, Cisco Nexus, Fortiswitch
• Configuration of routing platforms, Cisco ASR and ISR, Fortigate, Meraki
• Installation of network hardware
• Activation of leased WAN circuits
• Participates in daily team meetings and various project meetings
• Creates and reviews change scripts
• Works with security team to mitigate active threats

Required Qualifications

• Associates’ degree in Information Systems / Computer Science or equivalent technical training.
• Active CCNA.
• 5+ years of experience working in Information Systems, preferably in the healthcare industry.
• 3+ years of hands on networking experience with Cisco and/or Fortinet products.
• Experience troubleshooting and configuring LAN Infrastructures, STP, Ether-channel/Port Channel configuration, Dot1.Q Trunking, VTP, 802.1x, DHCP, DACLs.
• Experience troubleshooting WAN infrastructures, routing protocols, IP ACLs, leased circuits
• Experience troubleshooting AAA and TACACS+.
• Experience designing basic IP schemes for branch locations.
• Experience troubleshooting basic 802.11 wireless issues.
• Experience configuring SNMP monitoring and logging.
• Must demonstrate strong ownership of responsibilities.
• Excellent documentation and communication skills.
• Proficiency with Visio and Office applications.
• Excellent customer service skills.
• Ability to travel up to 10% per year for deployments.
• Ability to multitask between strategic tasks while resolving operational problems.