Room Service Associate

Position Summary Room Service Attendant in Tucson, Arizona. The primary duty is to provide patient meal service and support nutrition services, including tray prep, menu handling, and customer service. The position operates during the evening shift (12:30 pm‑9:00 pm) and includes weekend work. Core Functions Visits patients to obtain or discuss menu selections based upon dietary orders and records all daily patient meal selections and preferences for one or more patient units. Demonstrates appropriate judgment with modified diets, food and menu knowledge when relating to patients; requests Diet Tech or Dietitian assistance when needed and edits patient menus as required. Provides patient meal service, which may include setting up tray work stations, preparing/portioning assigned foods according to correct quantities, and/or assembling patient trays. Delivers and serves meals while making independent judgments about special requests, snacks and nourishments. Provides excellent customer service on the phone or in person and resolves customer complaints effectively and efficiently. Maintains food handling and sanitation standards to meet licensing agency requirements. Interacts with patients and families, other food service staff, nursing staff, dietetic technicians and dietitians; resolves minor problems with patient menus and trays. Minimum Qualifications Reading, writing and mathematical skills. One to two years of related experience in nutrition services or comparable field. Effective interpersonal communication skills and a friendly customer service attitude. Ability to follow instructions and safety guidelines for cleaning chemicals, learning business computer software and point-of-sale systems. Capabilities to learn food handling regulations and pass certification tests as required. Food handlers' card required within 30 days of hire for Banner Staffing Services (BSS) team members. Preferred Qualifications High school diploma/GED or equivalent. Understanding of nutrition services, common modified diets, and portion measures. Additional skills and knowledge in health care nutrition services preferred. Bilingual skills preferred in some assignments. Additional related education and/or experience preferred. EEO Statement EEO/Disabled/Veterans. Banner Health supports a drug‑free work environment. #J-18808-Ljbffr