Administrative Assistant

Administrative Assistant Position

The Administrative Assistant position at the City of Tucson's Police Department provides administrative support to police personnel. This position also requires a customer focused service approach, building and maintaining positive working relationships with internal and external customers while maintaining a high level of professionalism.

Work is performed under the supervision of the Police Captain. This position does not supervise.

Duties and Responsibilities

• Provides information and administrative support to police administration staff regarding all communications, activities, and issues that may arise on a day-to-day basis. Orders supplies and equipment and maintains inventory. Enters data and corrections into all Police Department and City systems. Schedules meetings and appointments for Police staff. Researches, prepares, and processes paperwork, and maintains spreadsheets, logs, and files. Prepares administrative reports, meeting minutes, and other management related documents. Troubleshoots office equipment and conference room technology issues.
• Provides quality customer service to members of the public, department personnel, and members of other agencies. Answers questions or connects the internal and external customer with appropriate resources. Connects and responds to citizen requests in person, by phone, or via email. Processes requests for a variety of Police Department services, both internal and community based.
• Responds to incoming Police Department mail, emails, phone calls, and voicemails. Researches and responds to a variety of citizen requests in accordance with city and police policies. Responds in writing to records requests from Tucson Police Records or criminal justice agencies, completing redactions of files in accordance with current records laws prior to releasing information. Develops and maintains department websites, prepares newsletters, and promotional materials.
• Attends Police Department meetings and workshops. Participates in the development of office policies and procedures by providing feedback to leadership. Manages conference registrations, hotel bookings, and travel arrangements Coordinates various special projects.
• Performs all other duties and tasks as assigned.

Working Conditions

Mostly office environment.

All duties and responsibilities listed are subject to change.

Minimum Qualifications

Minimum Qualifications

Education: 6 months post High School

Experience: 1 year of relevant experience

Equivalency: Any combination of relevant education and experience may be substituted on a year-for-year basis

Preferred Qualifications

Bilingual (English/Spanish)

Position Details

Job Profile

J0231 - Administrative Assistant

Compensation Grade

G104

Hourly Range

$19.97 - 29.95 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA)

Non-Exempt

Position Type

Regular

Time Type

Full time

Department

Police Department

Background Check

This position has been designated to require a criminal background check. The City of Tucson is a Second Chance Employer.

About Us

Benefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at

Citizenship

The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The City does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).

ADA Accessibility Complaint Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at View email address on click.appcast.io or View phone number on click.appcast.io.

Recruiter Name

Carolyn Pearson (200331)

Recruiter Email

View email address on click.appcast.io

For Human Resources general questions please contact View phone number on click.appcast.io.