Customer Service Agent

Summary Overview

We are looking for a proactive and friendly individual to be the smiling face of our office. This position is vital for ensuring our customers have the best experience whether they are visiting or contacting us.

Key Responsibilities

• Welcoming and assisting visitors


• Managing and directing incoming calls


• Maintaining accurate records and filing systems


• Coordinating meetings and managing calendars


• Addressing customer concerns and providing solutions


• Managing office correspondence and emails

Qualifications

• High school diploma or GED


• Customer service or office experience preferred


• Strong organizational abilities


• Excellent written and verbal communication skills


• Knowledge of basic office software (e.g., MS Office)

Top Skills

• Problem-Solving


• Interpersonal Skills


• Communication


• Organizational Skills

Required Certifications

None needed

Company Benefits

• Comprehensive medical, dental, and vision plans


• Retirement savings plan with employer contributions


• Generous paid leave policies


• Career advancement programs

Closing Statement

Join us and be part of an energetic team that values customer service and fosters professional growth. Apply today!

EEO Statement

We are committed to creating an inclusive environment for all employees. We celebrate diversity and are dedicated to creating an environment where everyone feels welcomed.

Salary/Compensation: $26,000 - $87,000 per year

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Goulds Air Conditioning and Heating