Customer Service Representative
Magnus Technology Solutions Inc
Job Description Job Description We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Company Description Magnus Technology Solutions have been serving a way array of industries over the years, by putting the latest and real time technology solutions at their fingertips. We have helped so far hundreds of businesses in the software, gaming, hospitality, energy, financial services, insurance, retail, telecommunications, health care and education field. Company Description Magnus Technology Solutions have been serving a way array of industries over the years, by putting the latest and real time technology solutions at their fingertips. We have helped so far hundreds of businesses in the software, gaming, hospitality, energy, financial services, insurance, retail, telecommunications, health care and education field.
Vacancy posted 2 days ago
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