Front Desk

Job Description We provide swim instruction to our community that builds confidence and develops safety skills in a student‑centered environment. Every day is different, with opportunities to make lasting impressions while engaging children and families. This is a diverse, inclusive, and supportive workplace. Why Choose Swim? It’s a fun, creative, friendly environment Every day brings new chances to make lasting impressions and build relationships You get to be part of making a difference in the lives of children and families Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Manage inbound and outbound emails throughout the day Follow communication scripts when handling different topics Create and adjust bookings, assist families with scheduling needs Keep track of logs under Google Drive Engage families by phone and in person in a friendly manner Multitask to efficiently and professionally maintain accurate records and answer customer questions Be a dependable and reliable team player Complete required training and continue learning Follow our systems with a focus on follow‑through and detail Maintain a positive attitude and smile throughout your shift Qualifications Caring and compassionate toward children and adults Ability to solve problems by proactively finding solutions Strong communication skills Great attitude and willingness to be coached Ability to focus in a fast‑paced environment Commitment to at least one year of employment; afternoons and weekends required Benefits Fun team atmosphere Competitive pay Employee discounts or swim lessons Benefits for full‑time employees (when applicable) We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Details Job Type: Part‑time (24–32 hours per week) Starting rate: $14.00 per hour Employee discount; flexible schedule Schedule: Morning shift (8:30 am start, Monday–Saturday) and Afternoon/Evening shift (3:00 pm start) Work Location: In person #J-18808-Ljbffr