Front Desk Associate

Front Desk Associate

D1 Training Alliance is seeking a friendly, dependable Front Desk Associate to support our evening and weekend operations. This is an entry-level role ideal for someone who enjoys working with people, thrives in a team environment, and wants to be part of a high-energy fitness community. As the first point of contact for members, athletes, and parents, you will help create a welcoming, organized, and professional experience inside our facility.

Benefits include employee discounts and training & development opportunities.

Location: D1 Training Alliance Fort Worth, TX

Type: Part-Time

Schedule: Monday Friday: 4:00 PM 7:30 PM, Saturday: 8:00 AM 12:00 PM

Responsibilities

• Member & Guest Experience
  • Greet members, athletes, parents, and guests as they enter
  • Check members into classes and assist with basic questions
  • Maintain a friendly and professional presence at the front desk
  • Ensure waivers are completed for new guests
• Retail & Transactions
  • Process retail purchases accurately using POS system
  • Handle basic cash and card transactions
  • Keep retail area organized and stocked
  • Promote merchandise and basic offerings when appropriate
• Facility Support
  • Assist with daily cleaning tasks (wiping equipment, organizing racks, tidying lobby)
  • Support nightly close-out procedures
  • Keep front desk area clean and presentable
  • Communicate any issues to management
• Event Support
  • Assist during special events, camps, and community nights
  • Help with check-in and basic coordination during busy traffic times

Qualifications

Minimum Requirements

• Reliable and punctual
• Strong interpersonal and communication skills
• Comfortable interacting with both adults and youth athletes
• Ability to follow systems and complete checklists
• Available to consistently work assigned schedule

• Previous customer service experience
• Experience in retail or hospitality
• Interest in fitness or athletics

Compensation: $12.00 - $15.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

D1 Training is a rapidly growing fitness franchise with over 80 facilities open and more than 180 in development. At D1 Training, we are committed to inspiring and motivating athletes to achieve their goals through science-backed, results-driven training. We focus on training the entire body as a unit to maximize performanceno gimmicks, no fads, just proven techniques used to develop the world's top athletes. Every workout follows a structured 8-week training cycle, meticulously designed and backed by sports science to deliver real, measurable progress. What started as a program for aspiring youth athletes has evolved into comprehensive training for adults and teams, helping individuals at every level push toward their full potential. D1 Training Alliance is a premier, veteran-owned athletic training facility located in Alliance Town Center in Fort Worth, TX. Owned and operated by a former athlete and U.S. Marine Corps veteran, our facility offers elite-level strength, speed, and agility training for youth athletes, adults, and teams. At D1 Training, we live by the philosophy of "Iron Sharpens Iron" (Proverbs 27:17), creating a supportive, high-energy environment where athletes and fitness enthusiasts challenge and elevate one another. Whether you're an elite competitor, weekend warrior, or just starting your fitness journey, D1 Training Alliance provides expert coaching, top-tier equipment, and a structured, science-backed approach to help you reach your goals.