Onsite Help Desk Technician - Sacramento, ServiceNow & ITIL

Red Oak Technologies

An established industry player is seeking a Help Desk Technician to provide exceptional technical support onsite in Sacramento. This role involves handling escalations from Tier 1 to Tier 2, utilizing ServiceNow for ticketing, and delivering support through phone, email, and chat. Ideal candidates will have a strong background in technical support, excellent written communication skills, and familiarity with Mac OS X and iOS. Join a dynamic team in the Information Technology sector, where your problem-solving abilities will make a significant impact in ensuring smooth operations and high customer satisfaction. #J-18808-Ljbffr Red Oak Technologies

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Vacancy posted 16 hours ago

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