Records Management Associate - MST

Job Description

Job Description We are looking for a detail-oriented Records Management Associate to support the organization, upkeep, and accessibility of business records and reference materials in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who can manage high-volume document handling with accuracy while helping ensure important materials are easy to retrieve and maintain for ongoing business needs. The role will focus on maintaining orderly records, supporting document intake and storage activities, and assisting with the preservation of both physical and scanned materials.

Responsibilities:
• Organize and maintain business records, publications, and reference materials so they remain accurate, accessible, and properly stored.
• Receive, sort, classify, and file incoming documents and related materials using established records procedures.
• Retrieve requested files, books, drawings, films, and other knowledge resources to support day-to-day operational needs.
• Scan, photocopy, and digitize documents while preserving document quality and ensuring complete records are captured.
• Monitor record inventories and assist with maintaining structured storage systems for both current and archived materials.
• Follow standardized processes to support consistent record compilation, indexing, and document control practices.
• Coordinate the movement and handling of materials between storage areas and internal users with attention to accuracy and timeliness.

• High school diploma or equivalent required.

• Previous experience in records management, document control, data entry, or a related administrative support role.

• Working knowledge of filing procedures, document organization methods, and records retention practices.

• Ability to handle physical and digital materials, including books, drawings, publications, and scanned documents.

• Strong attention to detail with the ability to sort, index, and retrieve information accurately.

• Familiarity with photocopying, scanning, and general document preparation tasks.

• Effective coordination and communication skills to support requests and explain record-handling procedures when needed.