Telecommunications Analyst
Mitchell Martin
Telecommunications Analyst - Milwaukee, WI - Contract - Description This contract role involves managing and transitioning telecommunications systems to a modern voice platform in a hybrid setting. The position requires hands-on expertise in telecommunications analysis and administration, focusing on call-flow applications and ensuring stable system performance. Candidates must be adept in troubleshooting, configuration, and supporting enterprise voice and contact center ecosystems. Key Responsibilities
Core Technologies Voice Platforms | SIP Services | Contact Center Technologies | Call-Flow Applications Contact Authorization By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here ( Benefits Learn more about our benefits offerings here ( Onboarding Expectations Learn more about our Onboarding Process here ( EEO Statement Learn more about our EEO policy here ( #LI-KN1
- Analyze current telecommunication systems and translate into modern solutions.
- Design and configure enterprise voice and video solutions for operational efficiency.
- Manage day-to-day operations of telecommunication systems for service quality.
- Lead incident management using various tools.
- Collaborate cross-functionally to troubleshoot and resolve issues.
- 3-5 years of experience in enterprise voice and unified communications platform administration.
- Experience with SIP trunking, dial plans, and call routing.
- Proficiency in eliciting business requirements and implementing solutions.
- Ability to learn new technologies quickly.
- Strong communication and decision-making skills.
Core Technologies Voice Platforms | SIP Services | Contact Center Technologies | Call-Flow Applications Contact Authorization By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. Message and data rates may apply for texts. Carriers are not liable for delayed or undelivered messages. You can access our privacy policy here ( Benefits Learn more about our benefits offerings here ( Onboarding Expectations Learn more about our Onboarding Process here ( EEO Statement Learn more about our EEO policy here ( #LI-KN1
Vacancy posted 3 days ago
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