Law Office Manager

Job Description

Job Description

Are you ready to manage a dynamic law office in Rockville, MD? Divorce with a Plan is seeking a dedicated Law Office Manager to join our team. With a salary range of $45,000 - $70,000 yearly, this role offers a unique opportunity to oversee daily operations and ensure the smooth functioning of our office. You will be responsible for managing staff, coordinating client services, and maintaining office efficiency.

If you thrive in a fast-paced environment, have excellent organizational skills, and possess a passion for the legal field, we invite you to bring your expertise to our team. Join us in upholding our commitment to excellence in legal services.

$45,000 - $70,000 yearly

• We are focused on creating a plan for the client's future.
• You are focused on managing the metrics, so we can provide realistic expectations to clients.
• You are focused on growth and seeing a firm grow in accuracy, performance, and culture.
• Using reports and case review meetings, ensure clients and matters move through the workflow pipeline at the right pace and that tasks are completed on time. Report to the Administrator/Owner weekly and ensure case status meetings occur at least monthly.
• Reviews the case management system for the quality and timeliness of work done, meeting deadlines. Monitors tasks and workflow.
• Collects records of expenses and costs advanced to clients and updates the case management system and accounting system accordingly.
• Oversees and manages vendors to ensure they meet deadlines and deliver quality work.
• Manages office facilities and office supply inventory.
• Assists the Owner and future Legal Administrator with recruitment, hiring, staff, and general human resources operations.
• Supervises the work of the non-lawyer support staff and vendors.
• Administers payroll (verifying work hours, leave time, overtime) and benefits.
• Oversees the Firm’s records retention and information storage retrieval (case management, contact management, personnel/payroll, document storage, etc).
• Assists with drafting, implementing, maintaining, improving, and monitoring the execution of the Firm's employment policies and procedures.
• Ensures that the Firm’s business systems processes are fully documented in writing, organized, and available to the team.
• Performs audits and spot-checks to ensure policies and procedures are being followed and operating as intended.
• Prepares weekly Dashboard and Project/Status Report for the Owner and future Administrator.
• The perfect candidate enjoys metrics guiding their decisions and reporting.

We are focused on ensuring that we maintain the client's confidence and goodwill.

• Experience with a family law firm.
• Prior supervisory experience, preferably with a staff of 10+ people and budgets of $3,500,000 or more.
• Employee engagement and leadership, supervision, and termination.
• Managing bookkeepers, accountants, technology services, and other vendors.
• Managing cases and projects to ensure they are resolved successfully, on time, and on budget.
• We care about skills and experience.

We care just as much about your behaviors, habits, and attitudes…the right person for this role must:

• Not only “adapt” to change, but  lead change - drive it and thrive in it.
• Talk more about the solution than the problem.
• Equally, embrace both aspects of the “work/life balance”.
• Have a high energy level.
• Have thick skin and high empathy.
• Have a sense of humor in equal measure to your sense of compassion.
• Have keen conflict resolution skills (not conflict  avoidance skills).
• Ability to go to conferences, attend trainings, and understand what the current best practices are for their industry.
• Ability to give and get feedback with accuracy and detail.

Benefits/Why Work Here

• Fully remote. We serve clients across the entire state of Maryland. You work from wherever you work best.
• A firm that builds systems so clients get a consistent experience. You will have scripts, checklists, escalation protocols, a daily structure, and technology supporting you from day one.
• Direct impact you can measure. Your collections rate, your AR percentage, the client feedback you surface: you will see exactly how your work makes a difference for real people going through real situations.
• Training on the Maryland Rules of Professional Conduct as they apply to billing. This gives you compliance knowledge that transfers to any law firm career and ensures every client interaction meets the standard.