Senior Product Lifecycle Management Consultant

Job Title PLM Program Manager & Onsite Coordinator

Location East Syracuse, New York

Work Arrangement: Onsite

Employment Type- Contract or Fulltime

Experience Level 10+ Years

Salary/Rate

Hourly Rate Range: $70–$80/hour

Annual Salary Range: $115,000–$125,000/year

The applicable compensation structure will be confirmed based on the engagement type. These ranges are provided in good faith based on the available compensation information. Actual compensation may vary based on job-related qualifications, experience, skills, and applicable assignment terms. The maximum compensation will not exceed the stated rate or salary.

Job Summary

We are seeking an experienced PLM Program Manager & Onsite Coordinator with extensive expertise in PTC Windchill PLM, technical architecture, customization, and project delivery .

The successful candidate will lead and coordinate large-scale PLM initiatives, manage a team of 25 or more resources across different skill sets, and serve as the primary technical liaison between customers and the LTTS team. This role requires strong technical expertise in Windchill, proven project and resource management capabilities, and experience supporting customer requirements, system enhancements, deployments, upgrades, and go-live activities.

Responsibilities

PLM Program Leadership & Team Management

• Lead and coordinate PLM projects involving teams of 25 or more resources across multiple skill sets.
• Provide technical guidance, mentoring, and best-practice recommendations to engineering and technical teams.
• Plan and allocate resources based on project requirements, priorities, and delivery schedules.
• Monitor project schedules, deliverables, resource utilization, and overall progress.
• Conduct weekly, monthly, and quarterly project reviews.
• Prepare progress reports, performance metrics, and status updates for senior management.
• Manage multiple activities involving infrastructure design, system upgrades, customizations, workflow development, and solution delivery.

Customer Coordination & Project Delivery

• Serve as the technical liaison between customers and the LTTS team.
• Coordinate customer requirements, project updates, enhancements, deployments, and go-live support.
• Lead technical discussions to clarify requirements and resolve application or implementation issues.
• Support the preparation of proposals, Statements of Work (SOWs), effort estimates, and project plans.
• Develop project schedules using Microsoft Project (MPP) and process or workflow diagrams using Visio.
• Coordinate design reviews, technical reviews, implementation milestones, and stakeholder communications.
• Ensure project deliverables align with customer requirements and agreed quality expectations.

Windchill PLM Technical Architecture & Customization

• Provide technical architecture guidance for PTC Windchill PLM implementations and enhancements.
• Work with Windchill 13.0/13.1, PDMLink, and the broader PTC product suite .
• Develop and maintain Windchill customizations involving:
• Access Control Lists (ACLs)
• Lifecycles and workflows
• InfoTasks and Webjects
• Object Initialization Rules (OIRs)
• Actions and action models
• Develop and enhance Windchill applications using Java, JSP, JavaScript, J2EE, and XML .
• Analyze application issues, identify technical challenges, and develop effective solutions.
• Support configuration, workflow development, system enhancements, and customization activities.
• Coordinate system upgrades, infrastructure-related activities, and deployment requirements.
• Maintain technical documentation and support engineering and configuration control processes.

PLM Solutions & Change Management

• Support product lifecycle management and product data management initiatives.
• Coordinate requirements related to BOM transformation and change management .
• Support PLM solution enhancements, implementation activities, and deployment planning.
• Collaborate with customer teams to improve PLM functionality and application performance.
• Support Arbortext Content Delivery initiatives, where applicable.
• Ensure solutions follow established technical standards, project requirements, and implementation best practices.

Required Qualifications

• Bachelor's degree in Engineering, Information Technology, Computer Science , or a related field, or 10 or more years of relevant experience in lieu of a degree, as specified in the original requirement.
• 10+ years of experience with Windchill PLM and PTC products .
• Experience serving as a Windchill Technical Architect or performing equivalent technical architecture responsibilities.
• At least 3 years of Windchill customization experience , working with Version 10 or later.
• Strong knowledge of Windchill PLM and PDMLink .
• Experience with Windchill customization involving ACLs, lifecycles, workflows, InfoTasks, Webjects, OIRs, actions, and action models.
• Working knowledge of Java, JSP, JavaScript, J2EE, and XML for Windchill development and modification.
• Experience managing technical teams, resource planning, and project delivery.
• Ability to coordinate customer requirements, technical activities, project schedules, and delivery status.
• Experience with project planning, effort estimation, reporting, and deployment support.
• Excellent written and verbal communication skills.
• Strong problem-solving, stakeholder-management, and organizational skills.

Preferred Qualifications

• Experience with Windchill 13.0/13.1 .
• Experience with Arbortext Content Delivery .
• Knowledge of BOM transformation and change management processes.
• Experience preparing proposals, SOWs, effort estimates, and project plans.
• Proficiency with Microsoft Project (MPP) and Visio.
• Experience with infrastructure design, system upgrades, implementation, and go-live support.
• Experience coordinating geographically distributed teams and mentoring technical resources.
• Experience working in customer-facing PLM consulting or engineering services environments.

Work Requirements

• Position is onsite in East Syracuse, New York .
• Ability to coordinate PLM delivery activities and provide technical guidance to large, multidisciplinary teams.
• Ability to interface effectively with customers, senior management, engineering teams, and project stakeholders.
• Ability to manage multiple priorities, project milestones, resources, and technical deliverables.
• Ability to support system upgrades, customizations, deployments, and go-live activities.
• Ability to perform the essential functions of the position, with reasonable accommodation available where required by applicable law.

Application

Qualified candidates are encouraged to submit an updated resume highlighting Windchill PLM, PTC products, Windchill Technical Architecture, PDMLink, Windchill customization, Java, JSP, JavaScript, J2EE, XML, ACLs, lifecycles, workflows, OIRs, team leadership, resource allocation, customer coordination, project planning, deployment support, and change management experience.

Candidates with experience managing teams of 25 or more resources and leading complex customer-facing PLM programs should clearly highlight these responsibilities in their resumes.

Benefits: Eligible employees may enroll in and receive benefits offered by Intellectt Inc., subject to applicable plan terms, eligibility criteria, and contribution requirements.

Equal Employment Opportunity: Intellectt Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.