IT Project Manager

Job Description and Duties

Under general direction of the Information Technology Manager I and the Chief Technology Officer for the Department of Consumer Affairs, the Information Technology Supervisor II supervises the Business Technology Management Unit staff responsible for the management of IT resources according to BAR’s priorities and needs including activities such as IT policy and program development, IT portfolio management, IT budgeting and procurement, service performance management, process reengineering, business analysis, research and development, strategic planning, digital service user experience engagement, content design, and product and delivery strategy. The primary responsibility of the Information Technology Supervisor II falls within the Business Technology Management domain.

The incumbent is required to work with and obtain guidance from DCA's Office of Information Services (OIS) when changing or updating device settings and procedures, Client Services issues and procedures and escalate to OIS issues that affect the DCA network infrastructure.

* Please refer to the "Application Instructions" and "Additional Information" for instructions on how to apply*.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

CalCareers Exams : Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

Please let us know how you heard about our position by taking this brief survey.

You will find additional information about the job in the .

Working Conditions

The incumbent works in an office setting with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent must be able to frequently remain in a stationary position at a workstation throughout the day and must occasionally position self to perform a variety of tasks including retrieval of files. 

The incumbent is a Work Week Group E employee and is expected to work an average of 40 hours per week each year and may be required to work specified hours based on the business needs of the office.

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Special Requirements

Conflict of Interest: This position is subject to Title16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs’ Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office. 

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Positive Attitude and highly motivated.
• Have excellent customer service skills.
• Ability to analyze information and make decisions in a competent and timely manner.
• Ability to work well with other and maintain good interpersonal relationships.
• Excellent organizational skills.
• Ability to ask effective questions, evaluates information, apply guidelines and procedures, and make accurate and timely decisions.
• Ability to work independently with minimum supervision.
• Ability to handle multiple priorities.
• Excellent verbal and written communication skills.
• Ability to maximize utilization of computers to accomplish daily tasks.
• Maintain regular and predictalbe attendance.

Benefits

Benefit information can be found on the website and the

Statement of Qualifications Instructions

A Statement of Qualifications (SOQ) must be submitted for the hiring manager's review, and is considered the first interview for this position. An SOQ summarizes your education, training, experience, and skills that qualify you for this position.

Your SOQ must be at least one full page but less than two pages in length, and formatted using 12-point Arial font, single spacing, and one inch margins. Additionally, your SOQ must contain your name and reference the position's Job Control Number in the header.

The SOQ should specifically address:

1. Knowledge and experience in team management.
2. Describe software project(s) you have worked on in the last 5 years. Explain the objective? What was your role? What were your contributions to the success of the project?
3. Experience related to working under pressure, deadlines and changing priorities.

If your qualifications are competitive, you will be invited to come in for an on-site interview.

A resume, cover letter, or other documents do not substitute for the SOQ. Applications submitted without the required SOQ will be considered incomplete and will not be considered for this position.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications - Please see "Statement of Qualifications Instruction" section below.