Customer Service Representative

Customer Service Representative

Join a team that values you!!! 1-800-Plumber +Air & Electric is looking for a hard driven career focused Customer Service Representative.

Perks

• Day shift
• Monday to Friday*
• Local work, home every night
• $100 Boot Certificate (Cavenders, Red Wing or Work Boot)
• Birthday paid day off
• Paid continued education
• Profit Sharing
• Gold's Gym Membership (add family for only $2.50 a week)
• Family environment
• Weekly team meetings
• Discounted services as an employee
• Free Classic Homeguard membership
• In house ice cream machine!!

3 Reasons You'll LOVE Working for Us

• Our employees must win!
• Our customers must win!
• Our company must win!

What's in it for you?

Excellent question! You want to work for us because I can promise you a new career that you'll love filled with:

• Great money $$$$$$
• Great benefits****
• Great opportunity!
• Growth potential! (We grow every year, which means we're looking for future managers!) o
• Continual training & education!
• And most importantly: personal satisfaction doing a job you will love!!

Job Summary

The CSR supports the day-to-day operations of the company and is the primary point of contact for customers. The CSR answers the phone, obtains customer information, books calls, and addresses customer concerns. If an issue arises, the CSR will work diligently to solve the problem, to the customers satisfaction. As part of this responsibility, the CSR will develop and manage reports, and interact with field personnel to schedule calls efficiently. A successful CSR must have the ability to function as a part of a team and be able to think creatively and critically.

Benefits

• Health Insurance
• Dental/Vision
• Retirement Plan
• PTO
• Paid sick/Snow days
• Paid Holidays
• Supplemental insurance
• Life insurance
• Paid training
• Paid continued education
• Birthday off with pay

Qualifications

Strong knowledge of Microsoft Excel, Word and Powerpoint Must be a critical thinker - Strong English composition skills Telephone etiquette and working knowledge of email systems

Jasen Shreiner Compensation: $14.00 - $16.00 per hour

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to 1-800-Plumber Corporate.