Automotive Service Advisor
$22 per hourHertz
Job Title
Remote position on a schedule varying Mon-Fri 4:00am to 7:00pm and Sat-Sun 4:00am to 5:00pm
Pay: starts at $22/hr; commensurate with experience. Posting open until position is filled.
Job Description
Ensure vendors are performing requested repairs at agreed upon pricing
Reviewing a wide range of vehicle repair requests
Ensure repairs are vended to make most efficient use of vehicle manufacturer warranty programs, including free PMs, warranty work covered by OEM
Handle repair disputes with national account vendors
Validating parts pricing and labor times
Guarantee vehicle repairs adhere to company policies and address safety concerns
Efficiently drive down vendor cycle time to minimize out of service days
Handle phone calls related to vehicles experiencing extensive down time
Adhere to goal setting metrics for all job functions
Review vehicle repairs
Handle phone calls, emails, and chats
Working behind a desk
Available to flexible schedule to support business needs that may require working weekends based on seniority shift bid
Qualifications
Highschool Diploma or GED
3 years of previous vehicle maintenance experience
Minimum of 4 ASE certifications related to job scope
Ability to work remote
Fleet experience preferred
Automotive vehicle repair background
Ability to multitask
Negotiation
Computer literate
Customer service
Experience with labor guides
Benefits
Remote Work
Up to 40% off the base rate of any standard Hertz rental including Friends and Family
Paid Time Off
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts Theme Park Tickets, Gym Discounts & more
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
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