Director, Customer Care & Conversion
Mini Mall Storage
Mini Mall Storage in Plano, Texas is seeking a Director, Customer Care Center to lead the centralized customer team. You'll drive conversion and improve service levels across various channels including calls and online inquiries. The role requires a strong background in contact center management with a focus on customer satisfaction and operational efficiency. Candidates should have extensive leadership experience and a commitment to fostering a customer-centric culture. #J-18808-Ljbffr Mini Mall Storage
- ...exceptional service experience to our customers - both internal and external, uphold... ...for our business. We are seeking a Director, Customer Care Center to lead the day‑to‑day performance... ...This role is accountable for driving conversion, improving lead follow‑up, and...SuggestedWork at office
$90k - $110k
...teams to resolve escalated support issues and ensure timely resolution Track contract renewal timelines; participate in renewal conversations in partnership with sales leadership Receive and onboard newly assigned accounts handed off by Business Development Managers...SuggestedContract work$90k - $120k
...to resolve escalated support issues and ensure timely resolution. • Track contract renewal timelines; participate in renewal conversations in partnership with sales leadership. • Receive and onboard newly assigned accounts handed off by Business Development...SuggestedFull timeContract work$169.5k - $305.8k
...employees get the same big love we give our customers. All team members receive a competitive... ...services with our top-notch customer care, product, and network innovation. Our advanced... ..., need, timeline) and focusing on high-conversion prospects. (Required)Negotiation...SuggestedFull timeContract workTemporary workPart timeWork experience placementWork at officeLocal areaFlexible hours- ...market. Primary responsibilities include customizing the trade show experience for target... ...factor in achieving successful prospect conversations. QA Analyst – Web Accessibility Tyler Technology... ...models through CAMA methodologies. Sr. Director of Delivery Herndon, Virginia |...SuggestedContract workSummer workInternshipSummer internshipWork at officeLocal areaImmediate start
- Mini Mall Storage Properties in Plano, Texas is seeking a Director, Customer Care Center to lead the day-to-day performance of our centralized customer team. You will drive conversion, improve lead follow-up, and elevate service levels across calls, chat, email, and online...
- ...their businesses by better serving their customers, powering new businesses and revenue... ...value, and driving the deal from first conversation to signed mandate.Engage client stakeholders... ...These benefits include comprehensive health care coverage, on-site health and wellness...
$67.54k - $79.45k
...cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles... ...and answer any questions you have. We’re looking for a Customer Care Supervisor, PSA to drive the operational strategy of the customer...Full timeWork experience placementWork at officeRemote workWorldwideFlexible hoursShift work$79.2k - $89.25k
...for innovation, a source of insight to customers, and a way to connect with partners around... .... Conducts effective routine conversations and presentations for clients. Engage... ...Analysis (annual exercise). Assist the Director of Client Success in mentoring and coaching...2 days per week- DescriptionThe Client Success Account Manager is responsible for providing proactive relationship management with Tyler’s post-implementation customer base to ensure continuous improvement goals are met, critical client situations are being addressed, new clients transitioning...Contract workWork at office3 days per week
$20k
...from lead generation through closing the customer. Develop and implement agreed upon Sales... ...with a passion for exceptional customer care. Our expectation for this role is a... ...Demonstrate the ability to carry on a business conversation with business owners and decision makers...Work at officeImmediate start- ...position that requires 3 days in our Plano office. Experience: 4+ years of Customer/Client Success or Account Management/Client Relations. Understanding of health plan operations or experience with care management systems required. Clinical or technical background preferred...Work at officeLocal areaFlexible hours
- ...Customer Success Manager At Enseo, we're redefining what hospitality technology can be. We provide the technology for modern hospitality — helping hotels across the U.S., Canada, and Mexico deliver personalized digital guest experiences while simplifying operations...Work at officeRemote workWork visa
$100.17k - $180.78k
...Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and... ...eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team...Full timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hours- SBA Communications seeks a Customer Success Representative to build and maintain strong client relationships, ensuring seamless onboarding for Managed WiFi, DAS, and Fiber deployments. You will coordinate with property owners, construction teams, and ISP partners, acting...
- The Encompass Group is seeking a Client Services Manager in Plano, TX to deliver exceptional client experiences after onboarding. You will build strong relationships, manage inquiries, and coordinate service requests with precision. You will use CRM platforms and Excel,...
- ...significantly to client loyalty, operational efficiency, and the overall customer experience.ResponsibilitiesDevelops and maintains an excellent... ...Tyler teams including Product Owners/Managers, Regional Sales Directors and Regional Project Executives/Directors to develop post-...Contract work
$95k - $125k
...technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks,... ...24-month frames allowance)* FSA Plans (Healthcare, Dependent Care and Limited Purpose)* Pre-tax Commuter Plans* Employer-paid...Daily paidTemporary workSummer workWork at office$115k - $165k
...technology, strategy, design, execution, and operations with a customer-first mindset for bold business leaders. We deliver cloud,... ...services accordingly. Strengthens relationships through value-based conversations.• Engagement Value Realization: Maps the client organization,...Permanent employmentFull timeTemporary workRemote work- ...a range of solutions including but not limited to - End user computing, Network Management, Server and Storage Management, Cloud, Custom and Packaged Applications - is required.· Demonstrated ability to develop and implement strategic initiatives.· Viewed as an expert...Contract work
- Req ID:374148NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Engagement Manager to join our team...Work at officeRemote workFlexible hours
$141k - $191k
...Customer Success Manager The QuickBooks Services Customer Success team is focused on engaging, driving value and feature adoption... ...program looks like through the motions that we test and the conversations and needs that we uncover from our customers. We share a commitment...- Enseo in Plano, TX, seeks a Vice President, Customer Success to build a best-in-class CS organization driving adoption, retention, expansion and strategic partnerships across enterprise customers. The role partners with Sales, Product, Operations, Support and Engineering...
- Foundation For C.H.O.I.C.E. (FFC) is seeking a Program Manager to lead high school and college success initiatives, coordinate mentoring, and partner with schools and corporate volunteers. The role focuses on program implementation, data reporting, and stakeholder engagement...
$109.9k - $125.4k
...Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts... ..., expert training, and strategic Return on Investment (ROI) conversations. You will educate and gain buy-in from key auto dealer...Full timePart timeLocal area- ...Services Information Security Manager (ISM) oversees and coordinates the information security services that NTT DATA provides to the customer. This is an individual contributor role in which the ISM acts as a trusted information security partner with the customer and...Contract workWork at officeRemote workFlexible hours
$128.86k - $286.36k
...better, bolder products. We exist to help you strategize, ship, and scale provocative digital experiences that connect with your customers and drive growth.You will be joining a team of digital, strategy, product design, and engineering experts bringing digital product...Temporary workWork at officeRemote workFlexible hours$150k - $190k
...Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.With us, you’ll create a boundless impact that transforms your career—and the lives of...Full timeContract workTemporary workPart timeWork at officeLocal areaRemote workFlexible hours$199.5k - $360k
...employees get the same big love we give our customers. All team members receive a competitive... ...confidence, and business acumen to lead conversations at the C-suite level and across every... ...One Team, Together! A big part of how we care for one another is working to ensure our...Full timeTemporary workPart timeWork experience placementWork at officeLocal areaFlexible hours$123.65k - $203.15k
...third‑party platforms. This role drives how the brand shows up in conversation—building trust, fostering advocacy, and translating community... ...into clear recommendations for Marketing, Product, and Customer Experience teams Build and scale advocacy and engagement programs...Temporary workWork at officeWork from homeHome officeFlexible hours
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