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Director, Customer Care & Conversion

Mini Mall Storage

Mini Mall Storage in Plano, Texas is seeking a Director, Customer Care Center to lead the centralized customer team. You'll drive conversion and improve service levels across various channels including calls and online inquiries. The role requires a strong background in contact center management with a focus on customer satisfaction and operational efficiency. Candidates should have extensive leadership experience and a commitment to fostering a customer-centric culture. #J-18808-Ljbffr Mini Mall Storage

Vacancy posted 2 days ago
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