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Customer Care Leader — Strategy, Ops & Frontline Support

$60k - $63k

Walden University

Walden University is seeking a Manager of Customer Care to oversee daily operations of a customer service team. The role includes improving online service via email, phone, and live chat support. Qualifications include a Bachelor's and Master's Degree, along with 3-5 years of experience. Competitive salary expected between $60,000 and $63,000, with benefits including health insurance and a 401k plan with employer match. #J-18808-Ljbffr Walden University

Vacancy posted 4 days ago
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