Office Admin

Job Description

Job Description

Position Overview

We are looking for a friendly, dependable Office Administrator to join our busy auto repair shop. This role helps keep the front office running smoothly by handling paperwork, answering calls, assisting customers, and processing payments. If you’re organized, good with people, and comfortable in a fast-paced environment, we’d love to have you on our team.

Key Responsibilities

• Greet customers in person and over the phone in a professional, friendly manner
• Schedule appointments and manage the shop calendar
• Answer phone calls and take detailed messages for technicians
• Handle customer check-ins and check-outs, including payment processing (cash, credit, etc.)
• Create and maintain invoices, repair orders, and customer records
• File and organize paperwork, estimates, and receipts
• Assist with ordering parts and supplies as needed
• Maintain a clean, organized front office area
• Support shop management with basic administrative tasks

Qualifications

• Previous office or customer service experience preferred (auto repair experience a plus)
• Strong communication and multitasking skills
• Basic computer skills (familiarity with repair shop software a plus)
• Reliable, punctual, and organized
• Ability to handle cash and credit transactions accurately
• Friendly and professional attitude

Compensation

• Hourly rate based on experience
• Part-time hours with potential for increased responsibility or full-time work