Emergency Shelter Coordinator - Swing Shift

Emergency Shelter Coordinator - Swing Shift Job Category : Residential Services Requisition Number : EMERG001485 Full-Time Location Main Campus 1501 Las Vegas Blvd N Las Vegas, NV 89101, USA Why Work at Catholic Charities of Southern Nevada When you join Catholic Charities of Southern Nevada, you’re becoming part of a mission that has uplifted our community since 1941. Every day, your work directly supports the most vulnerable individuals in Southern Nevada — offering dignity, hope, and critical services to people of all backgrounds, regardless of race, religion, or creed. As one of the region’s leading nonprofit service providers, we operate 16 impactful programs that reach more than 4,000 people each day. Our team serves across four essential areas — Family Services, Food Services, Immigration and Refugee Services, and Homeless and Housing Services — including the largest Meals on Wheels and Emergency Shelter programs in Southern Nevada. When you work here, you’re not just doing a job; you’re helping transform lives. What We Offer We believe in taking care of the people who take care of our community. Catholic Charities provides a comprehensive benefits package, including: Competitive insurance coverage Generous paid time off A retirement plan to support your future Position Summary The Catholic Charities of Southern Nevada (CCSN) Emergency Shelter Coordinator works in coordination with Case Management staff to address the broad array of client needs. The coordinator serves as the contact for partner agency case managers and for clients when case managers are not available. The Coordinator acts primarily as a case coordinator rather than a provider of direct services, however, may perform duties that include outreach, prevention and harm reduction, crisis intervention, health education, substance abuse and mental health referrals, and benefits counseling. The Emergency Shelter Coordinator reaches out to governmental, faith‑based, nonprofit service providers and local businesses to continue building upon and towards developing a cohesive, collaborative and coordinated system of care to create a seamless, client‑centered system of case management, providing the capacity to extend the reach of resources available to Southern Nevada’s homeless population. Responsibilities Coordinate Emergency Shelter intake, enrollment, and data collection at the Emergency Shelter intake/reception center. Make entries to client files and program database on a daily basis. Assist clients by managing use of services and expediting service delivery through linkage activities. Facilitate and coordinate supportive activities with case management, including employment assistance programs, job readiness training, and financial education. Establish and maintain resources. Review programs and eligibility requirements, conduct outreach to partner agencies, monitor social action, collect data and evaluate programs. Maintain a safe and clean environment for homeless men and staff. Maintain awareness of situations that may result in safety hazards or property damage, and notify the supervisor on duty. Perform other related duties as required. Knowledge, Skills, and Abilities Must be computer literate and possess effective written and verbal communication skills. Possess ability to understand directives and carry them out to completion and without hesitation. Detail‑oriented with a propensity toward organizational skills. Strong sense of focus, task‑oriented, non‑judgmental, and clear personal boundaries. Ability to work in a variety of settings with culturally diverse groups and be culturally sensitive and appropriate. Ability to meet face‑to‑face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, and develop rapport with sensitivity to cultural issues. Understand various CCSN operations and procedures. Work evening, night, weekend, and holiday shifts. Excellent time‑management skills and ability to work with minimum supervision. Respect for confidentiality involving both clients and employees. Qualifications High School Diploma or GED. One‑year experience performing Customer Service or Social Service work is desirable or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities. Proficiency with MS Office Suite and Windows platform required. Prior experience with the homeless population is a plus. Bi‑lingual is a plus. CPR and First Aid Certification is a plus. Ability to pass a criminal, drug‑screening, and employment background check. Physical Requirements Communicate clearly with clients and coworkers. Remain alert and effective during the entire shift. Continuously stand and walk frequently throughout the shelter (and potentially throughout campus). Regularly lift 20 pounds. Operate and use office equipment and communicate by radio. Work in an office and public, service‑delivery environment. May experience exposure to strong odors such as soiled clothes and poor hygiene. This position pays $17.00 per hour. CCSN is a drug free and equal opportunity employer. All employees must successfully complete a drug test and background check prior to employment. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Catholic Charities