Enterprise Innovation Strategy & Data Analyst - Atlanta, GA

Enterprise Innovation Strategy And Data Analyst – Atlanta, GA

Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers. We are committed to our institution's values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success.

By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth.

Position Summary:

Responsibilities include but are not limited to the following:

• Initiates implementation of new software and any necessary updates
• Monitors system updates and guide requirements, collaborates closely with the team to implement the updates
• Develops and manages project plans, timelines, and budgets
• Tracks project progress and identify potential risks
• Collaborates with stakeholders to ensure project alignment and address their needs effectively
• Manages project resources to ensure efficient allocation
• Analyzes project data to identify trends and insights
• Offers recommendations based on data analysis to enhance project performance
• Develops reports and presentations to convey findings to stakeholders
• Utilizes data to support decision-making and ensures projects stay on track
• Assists in maintaining the quality, consistency, and integrity of the Bank's core data
• Assists with the creation of new products within core systems
• Maintains and monitor changes to settings and parameters for core systems
• Participates in FIS Forums and User Group Meetings (Horizon, Fraud User Group, Zelle, eWire, etc.)
• Provides a report on the attendance results at such events
• Manage FIS Tickets - Deposit Operations/Retail/Electronic Banking
• Assists with providing and managing reports for audit requests and other requests, using FIS H360 to generate reports
• Responsible for determining training for updates and new product development, creating and ensuring associates receive training, identifying and assigning Webinars and FIS Academy, and ensuring associates complete required courses
• Acts as the Bank's EUAC for the FRB
• Acts as a systems administrator for maintaining users' security and system settings
• Serves as lead administrator for user creation in ancillary core and third-party systems
• Manages and maintains security credentials for various functions within the Bank's core banking system
• Collaborates with business partners to continuously improve the core banking system's experience for team members
• Identifies business, process, and technology trends that will influence current and future core banking system experience
• Assists with bank examinations and audits when required
• Demonstrates the ability to work with minimal supervision
• Upholds a professional appearance, image, ethics, and integrity while representing the CTB brand

Qualifications:

• Associate's degree in business administration, finance, communications, marketing, accounting or economics

• Minimum two (2) years' experience with banking operations or core processor reporting management and associates and external customers; ability to get along with diverse personalities, tactful, and mature with the ability to deal with difficult individuals while maintaining composure.

• People and results-oriented; assertive with a high energy level and the ability to work under deadlines, perform multiple tasks, and manage multiple projects in conjunction with normal activities.

• Ability to meet performance goals, objectives, and deadlines; plans ahead, anticipates problems, and forecasts outcomes.

• Ability to display a high degree of creativity and latitude when performing job functions.

• Ability to work well with others in a team environment and balance multiple tasks; strong analytical and reasoning abilities.

• Must be mature, flexible, and energetic with a competitive and winning spirit.

Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following:

• Medical, Dental, Vision, and Prescription
• 401(k) Retirement Plan
• Life Insurance
• Accidental Death & Dismemberment
• Short&/Long Term Disability
• Flexible Spending Plan
• Paid Time Off, Vacation, and Holiday Pay
• Tuition Reimbursement
• Employer Assisted Housing Program
• Wholesale Membership Program
• Wellness Program
• Employee Assistant Referral Services (EAP)
• Legal Shield Program
• Group Cancer & Accident Insurance Programs
• Worker's Compensation Program
• Free Banking Services
• Awards and Recognition Programs
• Training & Development Programs and much more
• EEO/AA