Business Analyst

Job order - J0726-1353 - Permanent Full Time Title Business Analyst Category Business Analysis (functional and technical) City Fairfax, Virginia, United States Position Description Join our team to play a vital role in our Fee Collection operations, where you will engage in diverse responsibilities supporting daily reconciliations, client coordination, program performance analysis, and comprehensive reporting. Drive efficiencies, support client needs, and enhance processes in a dynamic and collaborative environment. This position is located in our Ballston, VA office; however, a hybrid working model is acceptable. What You'll Do: Assignments may include responsibilities in one or more of the following areas: General Fee Collection reconciliations Monitor daily sweep report confirmations from fee collection vendor(s) and immediately report any discrepancies. Reconcile daily of amounts swept versus receipts created. Take appropriate and necessary action in cases where amounts swept do not match the number of receipts created. Escalate reconciliation issues as appropriate to the Fee Collection Manager. Provide guidance to Task Order team on daily inquires. Ensure periodic reports from Task Order team are submitted timely and maintained. Client Coordination Coordinate and communicate with the client on an as needed basis with prior approval of the Fee Collection Manager. Ensure that clients are adequately equipped/trained to utilize GSS services in the country or area assigned. Answer questions clearly, effectively and accurately from the client within agreed upon timeframe. Escalate cases as needed to the Fee Collection Manager. Program performance Analysis Analyze and assist in daily reconciliation of US Visa fee collections for US Embassies. Collaborate with cross functional teams to identify and resolve any discrepancies. Conduct root cause analysis, data analysis for management. Assist in development and implementation of new/improved solutions. Gather and document requirements for new solutions or changes to existing solutions. Perform system testing and quality assurance to ensure functionality and requirements are met. Provide training and support to end users to effectively use new systems and processes relating to reconciliation. Review and submit support tickets to address technical issues or to develop new functionality working with operational teams, IT team and vendors. Continue to enhance reconciliation process program wide and make recommendations for improvements. Required qualifications to be successful in this role Bachelor's degree in finance banking or information technology, Information Systems, or a related field with a focus on finance or computer based technical content. Strong understanding of CRM systems and the systems development lifecycle. Proficiency in Excel for data analysis, data modeling. Proficiency in SQL or other data query languages is preferred. Expertise in building and managing reports and dashboards in PowerBI. Experience with PowerApps and Power Automate to develop and implement automated business solutions. A proactive attitude and eagerness to learn and adapt to new technologies and methodologies. Excellent analytical, written, and oral communication skills. Ability to collaborate effectively within a team environment. Authorization to work in the U.S. for an indefinite period. CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $46,400.00 $110,100.00. Benefits CGI Federal's benefits are offered to eligible professionals on their first day of employment to include: Competitive compensation Comprehensive insurance options Matching contributions through the 401(k) plan and the share purchase plan Paid time off for vacation, holidays, and sick time Paid parental leave Learning opportunities and tuition assistance Wellness and Well being programs Equity Statement Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world. Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances. CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information. #J-18808-Ljbffr