Assistant Store Manager

Summary The Assistant in Training (AIT) and Assistant Manager positions share primary responsibility to fulfill our mission: to create the most enjoyable shopping experience possible for our guests. Responsibilities include sales, merchandising, operational tasks (cashiering, merchandise display, register procedures, routine cleaning), recruiting new teammates, training, and leadership. The Assistant Manager is a progression from the AIT, adding high‑level duties while retaining core responsibilities. Compensation & Benefits Pay range: $18–$22 hr (base rate plus commission for sales positions). Final offers are based on skill set, experience, location, and qualifications. Full‑Time Benefits Health coverage with 100% preventive care and access to virtual care. Dental and vision insurance covering routine care. Virtual care 24/7 for general, behavioral, and dermatology consultations. Mental health resources via Employee Assistance Program. 401(k) with company match and optional HSA/FSA contributions. Performance bonuses and enlistment‑based incentives. Teammate discount: 40% off products, 25% off gift cards. Paid time off: vacation starting at 80–120 hrs, sick time 40 hrs/year, floating holidays, bereavement leave. Income protection: basic life, AD&D, supplemental disability options. Leave of absence support with guidance from benefits team. Supplemental insurance options (accident, critical illness, hospital indemnity). Additional benefits: legal services, identity theft protection, pet insurance. Part‑Time Benefits Same discount as full‑time teammates. Access to two comprehensive medical plans with 100% preventive coverage and virtual care. 401(k) with company match. Mental health resources via EAP. Paid leave accrues where required and is available by hours worked. Essential Duties And Responsibilities Sales Generation and Guest Service Greet guests warmly and provide legendary service. Answer questions about store and merchandise; recommend items based on guest needs. Suggest additional items to enhance the guest experience. Share product knowledge and sales education with teammates. Maintain awareness of current promotions, payment policies, and security practices. Aim to achieve personal sales‑per‑hour, average sales, and total net sales goals. Provide service across front 5, sales floor, fitting rooms, and register areas. Know exchange and return procedures and turn them into show‑manship opportunities. Maintain and fill the Sales Presentation Guide daily to track progress. Exceed performance standards in all Buckle business builders and guest loyalty programs. Use inventory management tools to expand product selection. Build long‑term guest relationships and lead by example. Identify and communicate guest levels with the team. Ask business‑driven, show‑manship questions regularly. Be coachable and welcome feedback to improve sales presentations. Maintain high standards, whether or not the manager is present. Plan sales goals with the Store Manager and demonstrate ownership of store performance. Passion for product education and show‑manship to create results. Teammate Recruiting, Training and Development Recognize recruitment opportunities via jobs cards, email referrals, and teammate recommendations. Coach and build relationships to develop new teammates. Support new teammates in meeting Buckle’s standards for orientation, loss prevention, and sales presentation. Maintain a positive floor culture and personal dress code. Participate in daily setup, training, and performance tracking. Motivate teammates to complete daily tasks set by store management. Demonstrate and coach denim show‑manship and fit cards. Coordinate departmental action and track through weekly delegation worksheets. Ensure leadership actions during segments and involve guests with products. Communicate with fellow leaders and maintain a positive environment. Understand and explain pay and benefits to trainees. Execute leadership playbook and maintain accountability for all items. Coach training for all non‑sales positions. Identify and act on all training needs. Visual Merchandise Management Own zones, assign projects to teammates, and deliver learning objectives. Execute new tools and videos related to zone ownership. Delegate, demonstrate, and review all four zones with the Store Manager. Monitor Visual Standards and weekly checklists. Recommend merchandising improvements and solutions. Give store tours and ensure effective product display. Keep sales floor consistently sized and freight correctly displayed. Adjust and improve visual results independently. Maintain visual standards in floor and backroom. Operations Work a flexible schedule, including weekends and holidays. Use the planner to complete opening and closing checklists. Recognize security risks and handle theft situations. Follow loss prevention guidelines and bag checks. Execute POS procedures accurately. Handle corporate calls appropriately. Maintain a positive attitude with challenging guests or teammates. Enforce all payment, return, and exchange policies. Navigate POS tools and provide guidance to non‑sales teammates. Cover shifts when required and maintain a clean, organized store. Provide feedback on merchandise handling concerns. Communicate policy violations confidentially to relevant leaders. Apply company code of ethics and all policies. Complete additional duties such as new‑hire paperwork, inventory, markdowns, and corporate coordination. Supervisory and Leadership Responsibilities Give and receive feedback with peers and management. Support teamwork and promote store growth. Maintain professional relationships with all teammates. Conduct daily interviews to support team development. Resolve objections and solve problems. Self‑educate on all company tools and share knowledge. Administer Buckle Commitment to Success program. Travel and cover other stores in the district as needed. Handle schedule changes professionally. Meet mission statement with high customer service and team spirit. Assist with special projects and additional duties. Guidance to the Store Manager Assists the Store Manager in supervising employees. Education And/or Experience High school diploma, GED, or equivalent, with one to three months of related retail experience. Additional Qualifications Relocation may be required. No visa sponsorship. Must be able to operate a motor vehicle and travel, including overnight stays. Physical Demands Stand, walk, use hands, reach, climb, stoop, kneel, crouch, balance, growl. May lift up to 50 lbs. Requires close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment. Work Environment Typical retail store setting with moderate noise levels. Equal Employment Opportunity Buckle is committed to hiring and developing the most qualified teammates from the available workforce in the communities we serve. Employment is based upon personal capabilities and qualifications without discrimination or retaliation because of veteran status, or service member status, race, color, national origin, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy, or any other protected characteristic per applicable law. For questions about pay and benefits transparency, contact View email address on click.appcast.io . #J-18808-Ljbffr The Buckle, Inc.