Veterinary Practice Manager: Lead Operations & Team

VETERINARY Practice Manager Employment Type: Full-Time Pay range: $63,822 - $92,187 annually. The exact rate depends on experience, skill level, abilities, education, location and schedule.

SUMMARY OF JOB PURPOSE AND FUNCTION

In partnership with the chief of staff, the Practice Manager plays a vital role in the hospital, managing day‑to‑day operations so the medical team can devote their time to delivering the highest quality veterinary care. Your practice management skills will drive business results; your people‑leadership skills will develop associates and foster an engaging team environment. Along with a knowledgeable pet health‑care team, you’ll ensure that clients and patients have a positive experience when they visit the hospital. Through professional relationships with the veterinary medical team, field leaders, corporate headquarters and, if applicable, PetSmart® associates, you’ll help optimize the growth of both businesses. You’ll also have educational opportunities that support your career path.

RESPONSIBILITIES

Educate associates on Banfield guidelines and practices. Budget and plan for the hospital. Support daily operations and staff. Schedule associates, coordinate time off, and manage continuing education needs. Interview, hire, and develop associates. Evaluate hospital processes, progress and productivity. Train associates on how to educate clients about Optimum Wellness Plans, preventive care, pet health needs and hospital services. Provide feedback and performance reviews.

QUALIFICATIONS

Education / Licenses Bachelor’s degree in business or a related discipline preferred, or the equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Experience Three years related experience, including direct supervisory experience (hiring, associate development).

PREMISE QUALITIES, SKILLS AND OTHER COMPETENCIES

Strong organizational, communication and interpersonal skills. Problem‑solving abilities. Conflict‑management experience. Leadership and analytical know‑how. Commitment to the Five Principles of quality, responsibility, mutuality, efficiency and freedom.

BENEFITS

Comprehensive Medical, Dental, and Vision Insurance. Generous Retirement Plans (401(k) and Roth) with company match. Paid Time Off and Holidays. Top‑Tier Mental Health and Wellbeing Resources, including free coaching and counseling sessions. Associate Life Insurance (company‑paid) and Supplemental Life Insurance. Company‑Paid Short‑Term and Long‑Term Disability insurance. Flexible Spending Accounts (FSA). Health Savings Account (HSA). Paid Parental Leave for birth and adoption. Continuing Education Allowance for eligible positions. Backup Child and Elder Care and Family Support resources. Fertility and Family Building Support. Digital Exercise Therapy program. Voluntary Protection Benefits. Legal Plan. Identity Protection. Commuter Benefits. Three Free Optimum Wellness Plans for Pets. Exclusive Discounts on products and services.

WORKPLACE DIVERSITY & INCLUSION

WE ARE A DRUG‑FREE, SMOKE‑FREE, EQUAL OPPORTUNITY EMPLOYER. Banfield Pet Hospital strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity and expression, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. Banfield Pet Hospital complies with all applicable federal, state and local laws governing nondiscrimination in employment in every Banfield location.

A BETTER WORLD FOR PETS

Our purpose is to create a better world for pets. #J-18808-Ljbffr Banfield Pet Hospital