Restaurant Manager

Restaurant Manager

We're a beloved, long-standing French bistro in Manhattan. For decades we've been a go-to spot for our neighbors and a destination for guests from across the city. We're known for warm, welcoming hospitality, classic French cuisine, and deep community ties.

We're looking for an experienced, polished Floor Manager to lead our front-of-house operations. You'll be central to delivering an exceptional guest experience through hands-on leadership, careful attention to detail, and a deep commitment to hospitality. The ideal candidate is poised, emotionally intelligent, service-focused, and thrives where excellence is expected at every level.

Core Responsibilities

• Front-of-House Leadership
• Team Development & Coaching
• Operational Excellence
• Guest Experience
• Service & Ambiance Standards
• Systems & Administration

Qualifications

• A minimum of 2 years of restaurant management experience in an upscale, fine-dining, or high-volume restaurant
• A strong grasp of formal service standards and guest engagement
• Proven ability to hire, train, and develop a high-performing, diverse hourly team
• High emotional intelligence, with the ability to read a room, stay composed under pressure, and handle difficult conversations with guests and staff
• Strong coaching skills, with the ability to give clear, honest feedback and develop people over time
• Extensive wine, spirits, and craft beer knowledge, plus strong food knowledge
• Proficiency with POS systems and reservation platforms (Toast, OpenTable, Resy)
• Proficiency in Microsoft Office (Word, Excel), scheduling software, and applicant tracking / onboarding HR systems
• Exceptional communication, leadership, organizational, critical thinking, and problem-solving skills
• Ability to thrive in a fast-paced environment
• A valid NYC Food Protection Certificate
• Open availability, including lunches, dinners, weekends, brunches, and holidays
• Availability to work approximately 50 hours per week

Benefits & Perks

• Health, dental, and vision insurance
• 401(k)
• Paid time off and parental leave
• Commuter benefits
• Potential bonuses
• Dining discounts
• Growth opportunities within a larger restaurant group