Business Systems Analyst

Tittle: Business Systems Analyst
Location: Pittsburgh, PA or Dallas, TX or Birmingham, AL Cleveland, OH or Phoenix, AZ
Work Mode : 5 Days Onsite
Duration: Contract to Hire
Years Of Exp Required: 8+ Years

Function of the Group: Revenue support
Initiatives/Projects: N/A
Industry background: Finance/Banking

Roles and Responsibilities :
Partners closely with Product, Engineering, Fraud Strategy, and Operations teams to analyze, define, and validate complex lending and fraud orchestration solutions.
This role requires strong technical analysis skills, particularly in API integrations, data mapping, and orchestration flows, to ensure accurate decisioning, seamless system integrations, and successful production releases across Retail Lending platforms.
• Author clear, testable Jira stories and acceptance criteria aligned to SOM technical requirements.
• Maintain technical and functional documentation in Confluence, including mapping artifacts and orchestration specs.
• Support PI Planning, backlog refinement, and cross-team dependency management

Must Have Technical Skills: 8 yrs experience
• Strong experience with REST APIs and JSON payload analysis
• Experience reviewing and authoring API specifications using Swagger
• Proven data mapping and data transformation experience
• Ability to understand and document complex system-to-system integrations.
• Ability to create and maintain end-to-end process flows and orchestration diagrams to document system interactions and decisioning paths
• Experience supporting production releases and validations
• Working knowledge of Agile delivery
• Effective communicator across technical and nontechnical audiences
• Comfortable operating in complex, multiteam delivery environments
• Trace transactions across multiple systems to support impact analysis, defect triage, and production validation

Flex Skills/Nice to Have:
• Scrum Master experience
• Testing experience
• Developer experience
• Jira and Confluence experience
• Experience supporting fraud or decisioning platforms
• Familiarity with orchestration or workflow engines
• Domain knowledge in Retail Lending or Financial Services

Ref: #404-IT Pittsburgh

System One, and its subsidiaries including Joulé, ALTA IT Services, TeamPeople, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.