Box Office/Visitor Services Manager
$26.37 - $28.9 per hourCalifornia Institute of the Arts
Box Office/Visitor Services Manager
Los Angeles, CA 90012 Start Date 11/02/2026
Overview
Salary Range $26.37 - $28.90 Hourly
Description
Department: Roy and Edna Disney/CalArts Theater (REDCAT)
Division/School: Roy and Edna Disney/CalArts Theater (REDCAT)
Job Title: Box Office/Visitor Services Manager
Reports To: Deputy Director and Chief Curator
Employment Type: Full-Time, Non-Exempt
Bargaining Unit: UAW-Represented Staff Position
Work Location: Los Angeles, CA
Benefits: This position is eligible for a comprehensive benefits package, including medical, dental, vision, retirement, paid time off, holidays, and other applicable benefits, subject to applicable policies and eligibility requirements.
Summary: The Roy and Edna Disney/CalArts Theater (REDCAT) seeks a Box Office/Visitor Services Manager for its flexible 180-270 seat performance space in the Walt Disney Concert Hall complex in downtown Los Angeles. This full-time, nonexempt position reports to the Deputy Director and Chief Curator and is responsible for managing, developing, and implementing creative and efficient ticketing operations, visitor experience, and customer-service driven systems for phone, web and walk-up ticket sales.
Qualifications
Skills/Abilities:
- Demonstrated passion for contemporary performance and visual art.
- Willingness to work a flexible schedule including evenings and weekends.
- Ability to lead and supervise while working effectively within a team.
- Excellent customer service and phone skills, and ability to work under pressure.
- Spanish language skills a plus.
Education:
- Minimum High School Diploma/GED.
Experience:
- Minimum of two years' experience working in a professional non-profit box office.
- Experience with ticketing and management computer systems such as Audience View and Tessitura.
Application Process: Applicants must complete and submit a full employment application through the job posting.
Equal Opportunity Employer
CalArts is an Equal Opportunity Employer (EOE). We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation to apply for a position, please contact Human Resources at View email address on click.appcast.io.
California Institute of the ArtsVacancy posted 5 days ago
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