Salesforce Development & Data Systems Associate (Contractor)

Ideal for recent undergraduate or graduate-level candidates with Salesforce back-end development experience.


Position Summary


The Salesforce Development & Data Systems Associate provides technical support for the design, maintenance, and enhancement of Umoja's Salesforce infrastructure. This role is focused on Salesforce back-end development, data architecture, and database management, supporting program operations and reporting needs across the organization.


This position is ideal for a Salesforce-certified professional who wants real-world experience building and maintaining production of Salesforce systems in a mission-driven environment. The Associate will work closely with the Research & Evaluation team and program staff to ensure data systems are accurate, scalable, and aligned with organizational needs.


Key Responsibilities:


Salesforce & Systems Development (75%)

• Support the development and maintenance of Salesforce back-end architecture, including objects, fields, relationships, validation rules, and automation (Flows, Process Builder, or Apex as appropriate).

• Assist in managing Salesforce data models, user permissions, profiles, and roles.

• Build and maintain custom reports, dashboards, and data views to support internal reporting needs.

• Support Salesforce integrations, imports, exports, and data syncing processes.

• Perform data cleaning, deduplication, and integrity checks within Salesforce.

• Document system configurations, workflows, and data standards.

• Collaborate with stakeholders to translate operational needs into technical Salesforce solutions.

Data & Technical Support (25%)

• Respond to internal Salesforce system requests, troubleshooting issues, and resolving data errors.

• Support database management tasks using Excel, Google Sheets, or other data tools.

• Assist with file uploads, structured data submissions, and quality assurance checks.

• Provide technical support for related systems such as campus portals or data submission platforms.

Work Expectations

• 20-25 hours per week.

• Approximately 50% in-office, with some flexibility.

• Reports directly to the Senior Manager of Research & Evaluation.

What This Role Offers

• Hands-on experience building and managing real-world Salesforce systems.

• Opportunity to deepen Salesforce development and data architecture skills.

• Exposure to statewide higher-education and equity-focused initiatives.

• A supportive environment for early-career technical professionals to grow.

• Meaningful work that directly supports student success and institutional change.

Requirements

• Bachelor's degree required; graduate-level students or master's degree holders welcome.

• Salesforce Administrator and/or Platform Developer I certification strongly preferred (required for hire or within first 3-6 months).

• Hands-on experience with Salesforce back-end configuration and development (academic, internship, or professional experience acceptable).

• Knowledge of database concepts (relational databases, data normalization, data integrity).

• Experience with data tools such as Excel or Google Sheets; familiarity with SQL or other database tools is a plus.

• Strong attention to detail and ability to manage technical tasks independently.

• Clear communication skills and ability to work with non-technical stakeholders.

• Interest in education equity, data-informed decision-making, and student-centered systems.

Benefits

Hourly rate based on experience: $25-$30/hour. This is a 1099 Contractor position, no benefits offered.