Account Manager

Full-time

Description

Job Summary

The Account Manager manages client relationships, order processing, account growth, project execution, database maintenance, billing, and coordination with internal design and production teams to ensure successful delivery of marketing initiatives. This role follows a hybrid schedule, with three days per week in the customer’s office and two days per week working from home.

Manage the Business:

• Secure and manage to the clients overall annual marketing plan
• Coordinate marketing efforts with clients internal stakeholders
• Maintain database for all GSP products and services
• Input client orders with accuracy and timeliness
• Act as project manager to ensure execution at store level
• Provide local GSP customer service for the client
• Provide reporting to include monthly reviews & meeting summaries for action
• Prepare various reports to include projections, store and client visit recaps and monthly order updates.

Grow Client Relationship:

• Represent the GSP suite of services to retail clients
• Communicate and build key relationships with clients
• Coordinate regular meetings with clients to include all stakeholders
• Coordinate store rides with clients and relay learnings to ensure alignment
• Grow the GSP business while advancing the client business plan

Requirements

Education and Experience:

• College degree preferred
• Two years of experience in account management, retail and/or sales desired.

Qualifications, Skills Abilities and Competencies:

• Highly organized, with strong attention to detail.
• Ability and desire to balance hands on order entry and database management
• Project management skills with ability to manage multiple simultaneous projects
• Ability to produce, create and place detailed orders
• Proficiency with MS Office (Outlook, Word, Excel and PowerPoint)
• Ability to develop and give presentations
• Knowledge of marketing and brand concepts, coordination, and implementation.
• Candidate must have valid driver's license, be able to commute within their metro, area and travel in the United States as needed