Human Resources Generalist

Job Description

Job Description

Job Title: Human Resources Generalist Job Description

The Human Resources Generalist provides comprehensive administrative and transactional support to employees and the Human Resources function. This role focuses on payroll, compensation, benefits, employee relations, and HR lifecycle activities, while partnering closely with leadership and staff across a multi-state, union and non-union environment. The position requires strong analytical skills, sound judgment, and the ability to communicate clearly with both technical and non-technical employees.

• Support the Director of Human Resources with department lifecycle functions, with a particular focus on payroll, compensation, and benefits administration.
• Assist employees with benefits enrollment and resolve benefit-related questions in a timely and accurate manner.
• Administer personnel files in accordance with applicable federal, state, and local employment laws and internal policies.
• Investigate employee complaints, including those from union and non-union employees, and document findings appropriately.
• Support the annual performance review process by managing workflows in the HRIS system, coordinating with management, and assisting employees as needed.
• Develop and generate HR-related reports and perform data analytics to support decision-making and compliance.
• Recruit, source, and hire new employees, and coordinate onboarding activities to ensure a smooth transition into the organization.
• Assist in the management of union employees, including support for disciplinary actions, contract negotiations, and training initiatives.
• Collaborate with management on the implementation and communication of company policies and the Employee Handbook.
• Provide timely responses to employee and management questions and concerns, ensuring a high level of customer service.
• Coordinate regular training programs, including managing the Learning Management System (LMS), conducting in-person HR-related training, collaborating with internal teams, and partnering with external providers.
• Work effectively in ambiguous situations, using sound judgment and problem-solving skills to move initiatives forward.
• Perform other duties and responsibilities as assigned by Human Resources leadership.

• 2–5 years of experience supporting a Human Resources department, including exposure to payroll, benefits, and employee relations.
• Proven ability to run payroll independently and accurately.
• 2–4 years of experience working with HRIS platforms; experience with ADP Workforce Now is highly preferred.
• Strong critical thinking and problem-solving skills, with the ability to gather and analyze information and develop alternative solutions.
• Clear and effective oral and written communication skills, with the ability to interact with both technical and non-technical employees.
• Ability to work independently with minimal supervision as well as collaboratively within a team environment.
• Knowledge of employment laws across multiple states; experience with California employment law is preferred.
• Experience supporting employees in multi-state and multi-location environments, including remote workers.
• Experience working in a union environment is preferred.
• Strong proficiency with Microsoft Office Suite, including advanced skills in Microsoft Excel.
• Ability to learn and adapt to new business software packages and programs as needed.
• Demonstrated ability to handle sensitive employee issues using reason and professionalism, including when dealing with emotional topics.
• Legally authorized to work in the United States.

• Bachelor’s degree in Business, Human Resources, or a related field.
• SHRM or HRCI certification is a plus.
• Demonstrated job knowledge, including technical HR skills, analytical abilities, and problem-solving capabilities relevant to the role.
• Commitment to staying current with emerging issues and best practices in the human resources field.
• Strong attention to detail, ensuring work is accurate, complete, and well-presented according to documented standards.
• High level of initiative, including the ability to identify and act on problems, seek out new assignments, and assume additional duties when required.

This position is based in an office environment located within a manufacturing facility. The role is fully on-site, working Monday through Friday from 8:00 a.m. to 5:00 p.m. EST, with a one-hour unpaid lunch break. The dress code is business casual. The Human Resources Generalist works closely with HR leadership and collaborates with managers and employees across multiple locations. The organization offers a direct-hire opportunity with a competitive overall compensation package, an annual performance-based bonus, and comprehensive benefits. The company is well-established in the area and provides a professional, team-oriented culture that values problem solving, initiative, and continuous learning.

This is a Permanent position based out of Allentown, PA.

The pay range for this position is $70000.00 - $82500.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Company BenefitsEligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:• Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Allentown,PA.

This position is anticipated to close on Sep 25, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.